Cloudflare Logo
Cloudflare Logo
CloudFlare

Cloudflare

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Cloudflare
8.9 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

2% Negative
4% Neutral
94% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 82

Enablement for Security Teams

87

Web Application and API Protection (WAAP)

85

Secure Web Gateway (SWG)

84

Network Sandboxes

84

Zero Trust

82

Firewall as a Service (FWaaS)

82

Cloud Access Security Broker (CASB)

81

Viable Alternative VS Traditional MPLS

81

Data Analytics / BI / AI

80

Remote Browser Isolation (RBI)

80

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

82

Usability and Intuitiveness

81

Ease of IT Administration

80

Ease of Data Integration

80

Ease of Implementation

80

Quality of Features

80

Availability and Quality of Training

78

Ease of Customization

78

Product Strategy and Rate of Improvement

78

Vendor Support

78

Cloudflare Reviews

Zach J.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Secure and effective solution

Likeliness to Recommend

9 /10

What differentiates Cloudflare from other similar products?

Due to its high-performance global network, innovative approach to threat, and integrated zero-trust security, it is unique in the market of security service edge providers. Unlike other similar products that depend on regional data centers, it functions as one of the largest globally distributed networks.

What is your favorite aspect of this product?

Its low-latency performance cost-effectivity, and zero-trust security make it a powerful platform. It regularly updates itself with new and advanced features such as email security tools, AI-powered threat detection, and data loss prevention. It allows our DevSecOps teams to automate security strategies by involving Terraform, APIs, and other coding tools. Its security settings are easy to deploy and are scripted.

What do you dislike most about this product?

Cloudflare’s unique combination of security, scalability, and speed makes it most desirable for SSE solutions. But there are a few areas which need attention for improvement. It heavily focuses on network and web security, but does not provide us with endpoint detection and response tools.

What recommendations would you give to someone considering this product?

I would recommend going with Cloudflare to everyone who needs fast and scalable SSE security capabilities without complex hardware. One may face challenges while dealing with its policies, and firewalls, for this, it is recommended to go with its guidelines.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Amisha P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Enhancing the workforce

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

When the other comparative platforms lack, starting with the broader range of web performance and security features, easy to use interface and wide reaching network is the CloudFlare.The offered capabilities of this web pages and therefore its is suitable for companies of any size.

What is your favorite aspect of this product?

The feature I enjoyed most is their user friendly platform and an easy to navigate control panel. This makes it possible for me to oversee the operations of the website.

What do you dislike most about this product?

The customer support is not quick , they needs to respond quickly. Secondly their should be proper guidance provided to how to navigate through the app.

What recommendations would you give to someone considering this product?

The product is highly recommended, but before going to implement it, one should analyze the team strength, working conditions and financial condition of the organization.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Aashu K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Great Security Features

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

CloudFlare's extensive global network of data centers, cutting edge security features and user friendliness set it apart from other comparable platforms. It provide a full range of services that are all consolidated into one platform, such as CDN, WAF, DNS, Bot Management , Load Balancing and Zero trust network access.

What is your favorite aspect of this product?

The feature I love the most is its significantly improvement the website performance By managing the static content and optimizing the delivery of dynamic content, cloudflare can significantly reduce the loading time of the pages , enhanced user experience and improve SEO

What do you dislike most about this product?

Configuration is complex, due to its steep learning curves. Rest customer support is little slower is responding.

What recommendations would you give to someone considering this product?

I would highly recommend the product, but before considering the product, one should analyze the specific needs and budget, consider the size and complexity of the website, the level of security required and the desired performance improvements.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Caring

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