Cloudflare Logo Award Winner Product Badge
Cloudflare Logo Award Winner Product Badge
CloudFlare

Cloudflare

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Cloudflare
8.9 /10

What is Cloudflare?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


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Awards & Recognition

Cloudflare won the following awards in the Secure Access Service Edge category

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Cloudflare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cloudflare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare?

2% Negative
4% Neutral
94% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Effective Service

Feature Ratings

Average 81

Enablement for Security Teams

85

Network Sandboxes

84

Firewall as a Service (FWaaS)

83

Secure Web Gateway (SWG)

82

Web Application and API Protection (WAAP)

82

Zero Trust

81

Cloud Access Security Broker (CASB)

81

SD-WAN

80

Viable Alternative VS Traditional MPLS

80

Remote Browser Isolation (RBI)

79

Data Analytics / BI / AI

79

Vendor Capability Ratings

Average 80

Business Value Created

86

Breadth of Features

82

Usability and Intuitiveness

81

Ease of IT Administration

80

Ease of Data Integration

80

Ease of Implementation

80

Quality of Features

80

Availability and Quality of Training

78

Ease of Customization

78

Product Strategy and Rate of Improvement

78

Vendor Support

78

Cloudflare Reviews

Lisandra C.

  • Role: Information Technology
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Protecting our digital lives

Likeliness to Recommend

9 /10

What differentiates Cloudflare from other similar products?

Cloudflare's strength is in its unified cloud platform. It protects data at the edge, no matter where it is or what kind of threat it faces. It can stop DDoS attacks before they reach you.

What is your favorite aspect of this product?

In the social media world, protecting brand assets like content, data, and customer data is important. Cloudflare's secure web gateways create virtual air-gaps, preventing threats from reaching our endpoints. It also helps with data loss prevention for compliance.

What do you dislike most about this product?

Cloudflare's cloud-native architecture could make it slower for our remote social teams around the world. Some workflows need an on-premise version.

What recommendations would you give to someone considering this product?

As a social media manager, our brand's digital presence is our life. We have lots of sensitive data that criminals want. Security tools alone weren't enough to protect us from today's attackers. Cloudflare's platform gave us the robust edge we required, providing protection across our cloud ecosystem. It secures our SaaS workflows and enforces zero-trust guardrails. We'll never have to worry about catastrophic breaches again.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Raghu M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Cloudflare is easy to use

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

The software comes at a good cost compared to other security tools and provides enough speed for the application and network while protecting the website and web application for DDos attack

What is your favorite aspect of this product?

The tool is easy for Devops team to use to build application more easier because they support more programming languages, it provides enough storage for the projects and top notch security for applications. The tool is more reliable and provides enough customer support.

What do you dislike most about this product?

Cloudflare is expensive to use for software engineering if you are going to use an API and requires a lot of technical knowledge to use the tool to deploy projects and build application on this tool.

What recommendations would you give to someone considering this product?

Yes, I would recommend Cloudflare because it has good infrastructures

Pros

  • Helps Innovate
  • Performance Enhancing
  • Caring
  • Respectful

Jackline C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

It protects your websites and is pricey

Likeliness to Recommend

10 /10

What differentiates Cloudflare from other similar products?

Cloudflare has more features that are more useful to any website and they do not charge per feature but per month, However, the subscription type determines how many features you can use. What makes it more unique is its straightforward integration with websites by just adding their nameservers and in a short time, the website gets protected.

What is your favorite aspect of this product?

I like the pricing of the software, it has both free version and paid plans so it depends on your goal and why you need the tool, secondly, the software customer team are always available for any technical question. I like also the security measures where it blocks traffic from robots and hence giving our business pure human traffic and blocks the bots from accessing our data

What do you dislike most about this product?

Integrating the website with Cloudflare means the website will initially load from the resources of Cloudflare and this makes the website to load slowly since it will have to first verify the browser and the security of the internet that a user is connected too and hence making the website to load a bit slower

What recommendations would you give to someone considering this product?

I would recommend Cloudflare because it is safe and does not ready any website files or having any access to website files but rather communicates with your host to deliver optimized security.

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Saves Time

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