CMW Lab

CMW Platform

Composite Score

9.0 /10

CX Score

9.4 /10

114 Reviews Write a Review

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What is CMW Platform?

Powerful and flexible enterprise-level platform that inspires businesses for digital transformation without coding. Change your approach to business operations with CMW Platform team support on each step. Integrate all the scattered processes into one secure system using BPMN 2.0, API integrations, drag-and-drop and tens CMW Platform patented features on process management.

Company Details

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Awards & Recognition

CMW Platform won the following awards in the Business Process Management category

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2025 Data Quadrant Champion

Latest Award, 2025

11 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

11 Top Rated Capabilities

12 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

CMW Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CMW Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

99 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CMW Platform?

0% Negative

2% Neutral

98% Positive

Pros

Reliable
Efficient Service
Security Protects
Enables Productivity

Feature Ratings

Average 88

Process Management

Process Monitoring and Optimization

Collaboration

Business Rules Management

BPM Workflow and Approvals

Process Modelling and Design

Form and Report Building

Knowledge and Document Management

Deployment

Analytics and Reporting

Process Simulation and Execution

Vendor Capability Ratings

Average 85

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Vendor Support

CMW Platform Reviews

Jurgen B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Code-Free Nirvana? Not Quite, But Close enough

Likeliness to Recommend

8 /10

What differentiates CMW Platform from other similar products?

Building the basic workflows with pre-made forms and connectors is such a breeze.

What is your favorite aspect of this product?

After coding for three years now, the drag-and-drop interface feels like catnip for front-enders tired of wading through mountains of code

What do you dislike most about this product?

The BPMN notation for explaining workflows makes even the most intricate process crystal clear. Awesome reports and cross-reference metrics.

What recommendations would you give to someone considering this product?

CMW is a powerful tool, no doubt. It saves time, fosters collaboration, and makes us front-enders look like workflow wizards.

Pros

Helps Innovate
Enables Productivity
Unique Features
Saves Time

Sylvia B.

Role: Sales Marketing
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

CMW from a Digital Marketer's POV

Likeliness to Recommend

9 /10

What differentiates CMW Platform from other similar products?

CMW's automation features are always well-placed and above the rest. We use it to automate the welcome email sequence, triggers targeted ads based on website visits, and send personalized discount codes upon cart abandonment (for our e-com clients).

What is your favorite aspect of this product?

It's not just one. I like the CMW's dashboards. Its easy to optimize the workflows, it doesn't feel like a task, really.

What do you dislike most about this product?

In the current day and age, AI-powered recommendations would take CMW to the next level.

What recommendations would you give to someone considering this product?

I think that with the right approach, CMW can be your secret weapon for unlocking efficiency, impressing clients, and finally leaving those repetitive tasks in the dust

Pros

Reliable
Efficient Service
Inspires Innovation
Client Friendly Policies

Jack D.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

CMW bridges the Gap Between Tech and Teams

Likeliness to Recommend

10 /10

What differentiates CMW Platform from other similar products?

The fact that there's no more drowning in code for basic workflows! I can map out processes with pre-built forms, drag-and-drop connectors, and clear BPMN notation

What is your favorite aspect of this product?

As a Product manager, I appreciate how I can now track process performance, identify bottlenecks, and see how changes impact efficiency - through the inbuilt reporting features.

What do you dislike most about this product?

CMW could improve their interactive tutorials and contextual help within CMW. It would empower non-technical users and make collaboration truly seamless

What recommendations would you give to someone considering this product?

Definitely give CMW a try! But remember, it's not a silver bullet. Invest in training, embrace its strengths, and work with its limitations

Pros

Efficient Service
Inspires Innovation
Saves Time
Helps Innovate

CMW Platform

What is CMW Platform?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

CMW Platform Ratings

90 Likeliness to Recommend

1 Since last award

99 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love CMW Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

CMW Platform Reviews

Jurgen B.

Code-Free Nirvana? Not Quite, But Close enough

Likeliness to Recommend

Pros

Sylvia B.

CMW from a Digital Marketer's POV

Likeliness to Recommend

Pros

Jack D.

CMW bridges the Gap Between Tech and Teams

Likeliness to Recommend

Pros

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Feature Ratings

Process Management

Process Monitoring and Optimization

Collaboration

Business Rules Management

BPM Workflow and Approvals

Process Modelling and Design

Form and Report Building

Knowledge and Document Management

Deployment

Analytics and Reporting

Process Simulation and Execution

Vendor Capability Ratings

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Vendor Support