Cognito Forms Logo Award Winner Product Badge
Cognito Forms Logo Award Winner Product Badge
Cognito Forms

Cognito Forms

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Cognito Forms
8.8 /10

What is Cognito Forms?

Create unlimited forms with our easy-to-use, drag-and-drop form builder that has the layout and flexibility you need. Customize your style and embed your responsive form directly on your website or blog. Receive customized email notifications, view your entries from any device and create custom views to manage your workflow.

Company Details


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Awards & Recognition

Cognito Forms won the following awards in the Online Forms category

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Cognito Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cognito Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
97%
Conflict Resolution:
99%
Strategy & Innovation:
98%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cognito Forms?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 87

Version Management

91

Security

90

Field Configuration and Customization

90

Mobility

89

Electronic Signatures

89

State Transformation

88

Drag and Drop Design

88

Workflow Automation

85

APIs and Integration

84

Data Analysis and Survey Function

80

Vendor Capability Ratings

Average 86

Ease of IT Administration

93

Vendor Support

92

Business Value Created

91

Ease of Implementation

90

Ease of Customization

89

Quality of Features

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Ease of Data Integration

78

Availability and Quality of Training

77

Cognito Forms Reviews

Brandon D.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use but the data management is a problem.

Likeliness to Recommend

8 /10

What differentiates Cognito Forms from other similar products?

For us, the lookup field is huge.

What is your favorite aspect of this product?

Aside from the lookup field, I really like the easy-to-use interface. Very intuitive.

What do you dislike most about this product?

The data management. It takes way to long to import and export entries.

What recommendations would you give to someone considering this product?

Improve your data upload and download speed. Workflows can also be greatly improved so it goes beyond just email notifications.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Cons

  • Less Performance Enhancing
  • Less Productive

Haley N.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Versatile product with a nice price!

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

Workflow automation, range of payment providers, task driving processes, and unique but powerful integrations.

What is your favorite aspect of this product?

We started out using this product to manage patient intake, but realized it did so much more!

What do you dislike most about this product?

There isn't anything I dislike about this product.

What recommendations would you give to someone considering this product?

Consider the tools you use and your internal and external processes to see if there is an opportunity for automation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

M E.

  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Feature-rich product that is easy to create forms

Likeliness to Recommend

10 /10

What differentiates Cognito Forms from other similar products?

Simple and logical format with the ability to automate.

What is your favorite aspect of this product?

Skip logic and export of data

What do you dislike most about this product?

No provided reports for surveys.

What recommendations would you give to someone considering this product?

Try the robust free version to see if it meets needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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