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Commio Logo
Commio

Commio

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Commio
8.0 /10

What is Commio?

Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with their integrated thinQ io portal or flexible APIs. Commio makes it easy to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection.

Company Details


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Awards & Recognition

Commio won the following awards in the Communications Platform as a Service category

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Commio Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Commio.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

3
Since last award

95 Plan to Renew

3
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Commio?

2% Negative
14% Neutral
84% Positive

Pros

  • Respectful
  • Enables Productivity
  • Caring
  • Reliable

Feature Ratings

Average 83

Cloud Integration

86

Communication APIs

86

Online Cloud Platform

85

MMS API

85

Software Development Kit

82

Integration APIs

81

Code Libraries

80

WebRTC-based Calling

80

Drag and Drop User Interface

78

AI Engine for CPaaS

78

Vendor Capability Ratings

Average 78

Vendor Support

85

Ease of IT Administration

84

Business Value Created

81

Ease of Implementation

81

Usability and Intuitiveness

81

Breadth of Features

80

Quality of Features

76

Ease of Data Integration

76

Product Strategy and Rate of Improvement

74

Availability and Quality of Training

73

Ease of Customization

73

Commio Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2025

On demad SIP services

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Keith N.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Effective, efficient, great customer support

Likeliness to Recommend

9 /10

What differentiates Commio from other similar products?

customer service

What is your favorite aspect of this product?

ease of support through the web portal, but that communication with support personnel is always available if needed.

What do you dislike most about this product?

Their diagnostic tools for call logging still need to be improved.

What recommendations would you give to someone considering this product?

price is competitive, support is very responsive. Implementation is quick and simple.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Respectful

Cons

  • Slower Product Innovation
  • Role: Vendor Management
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2025

Commio ease of use

Likeliness to Recommend

7 /10

Pros

  • Respectful
  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product

Cons

  • Vendor's Interest First
  • Under Delivered

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