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Commio Logo
Commio

Commio

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Commio
8.0 /10

What is Commio?

Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with their integrated thinQ io portal or flexible APIs. Commio makes it easy to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection.

Company Details


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Awards & Recognition

Commio won the following awards in the Communications Platform as a Service category

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Commio Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Commio.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

3
Since last award

95 Plan to Renew

3
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Commio?

2% Negative
14% Neutral
84% Positive

Pros

  • Respectful
  • Enables Productivity
  • Caring
  • Reliable

Feature Ratings

Average 83

Cloud Integration

86

Communication APIs

86

Online Cloud Platform

85

MMS API

85

Software Development Kit

82

Integration APIs

81

Code Libraries

80

WebRTC-based Calling

80

Drag and Drop User Interface

78

AI Engine for CPaaS

78

Vendor Capability Ratings

Average 78

Vendor Support

85

Ease of IT Administration

84

Business Value Created

81

Ease of Implementation

81

Usability and Intuitiveness

81

Breadth of Features

80

Quality of Features

76

Ease of Data Integration

76

Product Strategy and Rate of Improvement

74

Availability and Quality of Training

73

Ease of Customization

73

Commio Reviews

Sean S.

  • Role: Consultant
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Great product and support

Likeliness to Recommend

8 /10

What differentiates Commio from other similar products?

World class product and great service, they walked us through entire process, helped us understand the offering and best pricing model for our usage level

What is your favorite aspect of this product?

Price, customer service and support

What do you dislike most about this product?

Have no issues with product

What recommendations would you give to someone considering this product?

Utilize the sales and support people, tell them your story your needs and concerns so they can help

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

David N.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Excellent support. Great tech. Solid APIs.

Likeliness to Recommend

10 /10

What differentiates Commio from other similar products?

Self-service ability to build trunks and associate selective down-stream carriers for routing/termination gives fine-grained control. Good diagnostic visibility. Great DID acquisition process. Full suite of APIs.

What is your favorite aspect of this product?

Support team is exceptional: Responsive, intelligent and US-based.

What do you dislike most about this product?

International termination rates could be more competitive.

What recommendations would you give to someone considering this product?

Give them a chance. They quickly became my favorite telecom provider to deal with. Hopefully they remain the same.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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