Concrete CMS Customer Reviews 2025 | SoftwareReviews

Concrete CMS

Composite Score

7.7 /10

CX Score

8.0 /10

88 Reviews Write a Review

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What is Concrete CMS?

Run a secure website your content contributors will love using with Concrete CMS.

Company Details

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Awards & Recognition

Concrete CMS won the following awards in the Digital Experience - Midmarket category

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8 Top Rated Capabilities

6 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

6 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Product Impact
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

5 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Concrete CMS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Concrete CMS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 94%
Negotiation and Contract:: 84%
Conflict Resolution:: 95%
Strategy & Innovation:: 90%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Concrete CMS?

1% Negative

12% Neutral

87% Positive

Pros

Respectful
Trustworthy
Enables Productivity
Acts with Integrity

Feature Ratings

Average 84

Management Interface

Web Publishing Capabilities

Content Security

Content Repository

Digital Asset Management

Translation Facilitation

Content Workflow Management

Social Media Integration

Standard Templates

Multi Channel Support

Analytics and Reporting

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Ease of Customization

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Concrete CMS Reviews

Chanan R.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2021

Easy to use, flexible, and fast to set up.

Likeliness to Recommend

8 /10

What differentiates Concrete CMS from other similar products?

It is more customisable and user friendly than other products that I have used.

What is your favorite aspect of this product?

The HTML blocks are really useful!

What do you dislike most about this product?

It is not as light as HTML and CSS sites in terms of storage space and requirements. This is a given though since it is a CMS.

What recommendations would you give to someone considering this product?

I'd recommend using this for quick website creation with a lot of flexibility.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Jim D.

Role: Operations
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Great features, but could use better training

Likeliness to Recommend

9 /10

What differentiates Concrete CMS from other similar products?

The people are great and the support is up there with the very best.

What is your favorite aspect of this product?

Ease of use has to be one of our favorite indices.

What do you dislike most about this product?

Could use some work on the training programs.

What recommendations would you give to someone considering this product?

Try it. It will very probably do what you need, and at a price you can afford.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Respectful

Cons

Charges for Enhancements
Commodity Features
Less Effective Service

Michael J.

Role: C-Level
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Easy to use, fantastic content management solution

Likeliness to Recommend

10 /10

What differentiates Concrete CMS from other similar products?

It is easy to implement.

What is your favorite aspect of this product?

Ease of implementation and customizability.

What do you dislike most about this product?

It is server resource intensive.

What recommendations would you give to someone considering this product?

Deploy it on a development testbed server first.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Concrete CMS

What is Concrete CMS?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Concrete CMS Ratings

91 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Concrete CMS?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Content Workflow Management The ability to enable editorial or authorship workflows on content within the platform.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Concrete CMS Reviews

Chanan R.

Easy to use, flexible, and fast to set up.

Likeliness to Recommend

Pros

Jim D.

Great features, but could use better training

Likeliness to Recommend

Pros

Cons

Michael J.

Easy to use, fantastic content management solution

Likeliness to Recommend

Pros

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Feature Ratings

Management Interface

Web Publishing Capabilities

Content Security

Content Repository

Digital Asset Management

Translation Facilitation

Content Workflow Management

Social Media Integration

Standard Templates

Multi Channel Support

Analytics and Reporting

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Customization

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training