Concur Expense Logo
Concur Expense Logo
SAP Concur

Concur Expense

Composite Score
8.2 /10
CX Score
8.1 /10
Category
Concur Expense
8.2 /10

What is Concur Expense?

Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.

Company Details


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Awards & Recognition

Concur Expense won the following awards in the Expense Management category

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Concur Expense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Concur Expense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Concur Expense?

9% Negative
12% Neutral
79% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Security Protects

Feature Ratings

Average 81

Multi Currency

86

Expense Detail Tracking

84

Receipt Image Submission

83

Expense Policy Aware

82

Single Sign-On (SSO)

82

Approval Workflow

81

Desktop Browser Support

81

Travel and Accommodation Booking

81

Travel Profile

80

Expense Itemization

79

Mobile App or Mobile Browser Support

79

Vendor Capability Ratings

Average 77

Business Value Created

80

Ease of IT Administration

80

Quality of Features

79

Ease of Data Integration

79

Ease of Implementation

79

Breadth of Features

77

Availability and Quality of Training

77

Vendor Support

77

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

74

Ease of Customization

73

Concur Expense Reviews

Marian C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

We have consolidated all reimbursement costs

Likeliness to Recommend

9 /10

What differentiates Concur Expense from other similar products?

If the payment is made, this function may be used to calculate the route. Because it can be used with a tablet or smartphone, it allows sales personnel to process the end of the month more efficiently, which saves time and may be used. There is no need to create a separate routing application when processing freight expenses. At the beginning of the month, the sales team did a lot of outbound and would return to the business to settle debts, which was inefficient. This application is really helpful in fixing the problem.

What is your favorite aspect of this product?

When utilized in combination with the corporate credit card supplied to each employee, all expenditures may be covered with this product alone, eliminating the need for individual refunds. Personally, I am engaged in both the settlement and approval procedures, but even for subordinate requests, stamping the spending voucher and submitting it to accounting is no longer needed, therefore I am now in-house. It is quite useful even in job-centric occupations because you no longer need to go to work to stamp.

What do you dislike most about this product?

I've been using it for about one year and have become used to it, but I can't do it at a glance. I was constantly baffled until I became familiar with this program.

What recommendations would you give to someone considering this product?

We recommend that you install it with your corporate credit card if you have any troubles with the stamp company in terms of spending settling. It depends on the company's regulations, but employees must first grasp the rules in order to avoid misunderstandings and speed up the scanning and submission of receipts. Carriage costs are simple to resolve. Simplify the reimbursement method from the point of function payments to the discharge of difficulties carried out. From manual to electronic monthly settlement, the reimbursement of daily transportation costs was reduced from four days to one day after posting.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Juliette M.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy and unique expense management

Likeliness to Recommend

10 /10

What differentiates Concur Expense from other similar products?

The app is user-friendly and provides real-time notifications of employee expense reports.

What is your favorite aspect of this product?

After submitting expenses, there is an instant expense record reconciliation.

What do you dislike most about this product?

False positives in automated categorization of duplicate payments.

What recommendations would you give to someone considering this product?

manage your payments through the expense management app, and monitor your travel related expenses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Taylor D.

  • Role: Student Academic
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Efficient and no frills

Likeliness to Recommend

8 /10

What differentiates Concur Expense from other similar products?

It has some extensive accounting features that integrated well with our Financial Services team. They were able to use Concur as a whole platform which allowed the Concur Expense platform to be one less system for our staff to learn and implement.

What is your favorite aspect of this product?

The app is user friendly and pretty simple to use. It's also easy to track receipts and expenses on the go.

What do you dislike most about this product?

It's not the most visually appealing platform, and splitting expenses could be difficult at times as the options and workflow are not the most intuitive.

What recommendations would you give to someone considering this product?

It's very helpful to integrate across the organization, pretty simple to use, and provides excellent accountability and support for employees when it comes to financial responsibilities.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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