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What is Concur Expense?
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
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Since last award
95 Plan to Renew
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Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Concur Expense?
Pros
- Reliable
- Respectful
- Fair
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Expense Detail Tracking
Receipt Image Submission
Expense Policy Aware
Single Sign-On (SSO)
Approval Workflow
Desktop Browser Support
Travel and Accommodation Booking
Travel Profile
Expense Itemization
Mobile App or Mobile Browser Support
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Concur Expense Reviews
Joseph S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Self-explanatory expense management features
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
By automating much of the drudgery of claiming and approving expenses, Concur Expense reduced paper, frees up time and cut costs. Concur Expense does a very good job of making the lives of people spending company money easier
What is your favorite aspect of this product?
Adding an expense is easy by using the software's associated mobile app. Receipt capture is fast and largely accurate and we can also email receipts
What do you dislike most about this product?
I would like more customizable aspects of Concur Expense such as receiving timely email notifications for when an expense report is submitted, when its status changes, and when a new company credit card transaction is detected
What recommendations would you give to someone considering this product?
Concur Expense is very good at keeping users up to speed with the status of company spending. The software deftly takes you through the basics of creating an expense claim, creating expenses from card charges, and submitting or approving claims, among other key features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Stephanie A.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
All-digital expense management platform
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
Helps manage employee spending in a timely and organized fashion, while also helping remove the hassle factor if employees have got a lot of money to claim back
What is your favorite aspect of this product?
The learning experience of Concur Expense is pretty stress free thanks to a no-frills interface that can be viewed via a conventional web browser. Features and functions are kept as simple as possible
What recommendations would you give to someone considering this product?
Concur Expense comes in a cloud-based environment that allows you to see all your expense data in one single location and it works well enough as long as your internet connection allows it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Emily M.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2022
Superior performance for complete transparency
Likeliness to Recommend
What differentiates Concur Expense from other similar products?
The tool captures expenses from all sources and assigns them to the correct cost centers. I simply photograph my receipts on the go to submit the data to the system
What is your favorite aspect of this product?
Concur Expense lets us set detailed expense policies so we automatically control how much employees can spend on mileage, meals, taxi and more
What do you dislike most about this product?
You need plenty of time to get to know Concur Expense well. I spent a lot of time setting up my profile at the start and the well-designed introductory tour was worth the investment of time
What recommendations would you give to someone considering this product?
Concur Expense is very good at keeping users up to speed with the status of company spending
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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