Conductor Customer Reviews 2025 | SoftwareReviews

Conductor

Composite Score

8.8 /10

CX Score

8.9 /10

130 Reviews Write a Review

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What is Conductor?

Conductor is a Website Optimization & Intelligence platform that enables organizations to deliver digital experiences that get found organically in search and drive value. The Conductor Intelligence product helps boost organic search visibility and create content that converts with market-leading keyword and competitor insights, AI-powered recommendations and workflows, and the most advanced website performance reporting.

Company Details

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Awards & Recognition

Conductor won the following awards in the Search Engine Optimization category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

11 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Product Impact

2022

2021 Data Quadrant Champion

2021

Conductor Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conductor.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

5
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conductor?

3% Negative

5% Neutral

92% Positive

Pros

Respectful
Caring
Fair
Trustworthy

Feature Ratings

Average 83

Keyword Research

Alerts

Auditing

On-Page Tracker/Optimization

Content Optimization

Rank Tracking

Holistic Visibility Tracking

Analytics and Reporting

Competition Analysis

Productivity/Task Management

Local SEO

Vendor Capability Ratings

Average 83

Vendor Support

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Quality of Features

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Conductor Reviews

Kemp C.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Very Effective Platform, easy to learn.

Likeliness to Recommend

9 /10

What differentiates Conductor from other similar products?

Support is top-notch, and some of the more recent updates (keywords and pages) make a huge difference. Really looking forward to the AI search reporting!

What is your favorite aspect of this product?

Ease of use. Easy to train other departments to use. Also, data for new keywords is retroactive.

What do you dislike most about this product?

The conductor week (ending on Saturdays) doesn't mesh with our week (ending on Sunday).

What recommendations would you give to someone considering this product?

Pay close attention to the support. It's really unusual - it seems that they have low turnover, which is a significant advantage.

Pros

Continually Improving Product
Trustworthy
Inspires Innovation
Caring

Jen D.

Role: Sales Marketing
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Helpful tool with AIO advancements

Likeliness to Recommend

10 /10

What differentiates Conductor from other similar products?

For my organization - a nonprofit - we are so grateful that we get this amazing tool at no cost. Every feature in Conductor helps Autism Speaks optimize existing content and create new content to help users find the vital information and resources they need. Many other SEO tools and products are not as generous. Thank you so much Conductor for helping support our organization and the autism community :)

What is your favorite aspect of this product?

The content brief and AI writing features. My team has used this a lot recently for creating content outlines. It is a great starting point with limited effort needed.

What do you dislike most about this product?

the date filtering. I wish I could pick custom time frames to compare data rather than by week.

What recommendations would you give to someone considering this product?

It's very intuitive and there are lots of training videos. Promises of more AIO features and optimizations is exciting and much needed in this SEO landscape. Great for drafting, creating and optimizing content.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Emily M.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

My go to platform for SEO

Likeliness to Recommend

10 /10

What differentiates Conductor from other similar products?

They are always improving the customer experience and updating how they are tracking information and AI. The one co-owner holds office hours to speak with the customers using the platform holds a thirty minute monthly rap up of what is going on in search is extremely beneficial to those of us in the trenches using the product every day.

What is your favorite aspect of this product?

One of my favorite aspects is writing assistant because it will help you update your current content by recommending topic that people are asking about, it also provides a nice outline if you are stuck on where to begin with a content idea.

What do you dislike most about this product?

I cannot say there is anything I dislike. I do wish there was more of a tutorial on how to use website monitoring, to understand what info is being pulled and the proper way to use it.

What recommendations would you give to someone considering this product?

Use your customer service rep as a sounding board and schedule monthly calls to walk through product updates and to explain anything you have questions on! They are a super helpful tool and have been a huge asset in addition to this product.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Conductor

What is Conductor?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Conductor Ratings

88 Likeliness to Recommend

1 Since last award

95 Plan to Renew

5 Since last award

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Conductor?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Keyword Research Helps users pick the best keywords or phrases to target and bring in site traffic.

Alerts Provide alerts when your brand or website is mentioned or linked.

Auditing Tools crawl a website, check links, loading speeds etc. and provides feedback on a website's SEO "health".

On-Page Tracker/Optimization Pinpoints a website's weaknesses and suggests ideas to improve page rankings.

Content Optimization Analyzes existing or new web content and suggests ways to optimize for target keywords using artificial intelligence and SEO automation.

Rank Tracking The ability to check keyword ranks on one or many major search engines.

Holistic Visibility Tracking SEOs risk SERP cannibalization across their own content if they do not measure the search visibility of all their digital assets – not just owned domains.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, easy data extraction for data analysis and optional sales forecasting

Competition Analysis Provides an informed view of what competitors are doing in terms of keywords, ranks and organic traffic.

Productivity/Task Management Create and manage SEO tasks and content/optimization briefs directly in-platform with seamless sharing to task management solutions.

Local SEO Assists in optimizing a website for local searches and targeting local customers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Conductor Reviews

Kemp C.

Very Effective Platform, easy to learn.

Likeliness to Recommend

Pros

Jen D.

Helpful tool with AIO advancements

Likeliness to Recommend

Pros

Emily M.

My go to platform for SEO

Likeliness to Recommend

Pros

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Feature Ratings

Keyword Research

Alerts

Auditing

On-Page Tracker/Optimization

Content Optimization

Rank Tracking

Holistic Visibility Tracking

Analytics and Reporting

Competition Analysis

Productivity/Task Management

Local SEO

Vendor Capability Ratings

Vendor Support

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Quality of Features

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization