Conductor Customer Reviews 2025 | SoftwareReviews

Conductor

Composite Score

8.8 /10

CX Score

8.9 /10

130 Reviews Write a Review

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What is Conductor?

Conductor is a Website Optimization & Intelligence platform that enables organizations to deliver digital experiences that get found organically in search and drive value. The Conductor Intelligence product helps boost organic search visibility and create content that converts with market-leading keyword and competitor insights, AI-powered recommendations and workflows, and the most advanced website performance reporting.

Company Details

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Awards & Recognition

Conductor won the following awards in the Search Engine Optimization category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2025

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

7 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

11 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Product Impact

2022

2021 Data Quadrant Champion

2021

Conductor Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conductor.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

5
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conductor?

3% Negative

5% Neutral

92% Positive

Pros

Respectful
Caring
Fair
Trustworthy

Feature Ratings

Average 83

Keyword Research

Alerts

Auditing

On-Page Tracker/Optimization

Content Optimization

Rank Tracking

Holistic Visibility Tracking

Analytics and Reporting

Competition Analysis

Productivity/Task Management

Local SEO

Vendor Capability Ratings

Average 83

Vendor Support

Availability and Quality of Training

Ease of Implementation

Ease of Data Integration

Quality of Features

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Conductor Reviews

Fabio M.

Role: Information Technology
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Easy to use and excellent support

Likeliness to Recommend

9 /10

What differentiates Conductor from other similar products?

ContentKing is an intuitive and very easy to use application, but the most impressive aspect is its technical support. Response time is a very important element for anyone working with hard news and they are very efficient at it.

What is your favorite aspect of this product?

The application helps us to prioritize the problems that we have to solve first. Your method of classifying problems by score is most welcome when we need to deal with many different points. Having an idea of what is technically more valuable helped us a lot.

What do you dislike most about this product?

Alerts could be sorted by their criticality or level. Some non-technical stakeholders may mistake simple information for a critical issue because the alerts are all classified the same way. If they were separated by levels (information, warnings or errors), it would be a good point of improvement.

What recommendations would you give to someone considering this product?

I recommend that you try to explore all the features of the application and always contact technical support because they are very efficient.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2023

Easy, useful, but buggy, slow to fix tech issues

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

Cons

Less Efficient Service
Wastes Time

Madilyn H.

Role: Sales Marketing
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Powerful and easy-to-use product, but pricey.

Likeliness to Recommend

9 /10

What differentiates Conductor from other similar products?

Conductor excels at research, offers a holistic view of SEO website performance and helps us determine the main drivers of that performance. We can see ranking keywords, related keywords, people also ask, competitor rankings, site visibility, among many other things.

What is your favorite aspect of this product?

The ability to dig in a do thorough research and create a workspace to organize all the information that we've discovered throughout the platform.

What do you dislike most about this product?

I would like to see more technical SEO metrics and information integrated into Conductor. Right now it's separated in ContentKing, which is a great product, but requires an up-charge and it's separated from the Conductor platform.

What recommendations would you give to someone considering this product?

I would recommend they try Conductor out for the easy of use and research capabilities of the platform.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Conductor

What is Conductor?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Conductor Ratings

88 Likeliness to Recommend

1 Since last award

95 Plan to Renew

5 Since last award

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Conductor?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Keyword Research Helps users pick the best keywords or phrases to target and bring in site traffic.

Alerts Provide alerts when your brand or website is mentioned or linked.

Auditing Tools crawl a website, check links, loading speeds etc. and provides feedback on a website's SEO "health".

On-Page Tracker/Optimization Pinpoints a website's weaknesses and suggests ideas to improve page rankings.

Content Optimization Analyzes existing or new web content and suggests ways to optimize for target keywords using artificial intelligence and SEO automation.

Rank Tracking The ability to check keyword ranks on one or many major search engines.

Holistic Visibility Tracking SEOs risk SERP cannibalization across their own content if they do not measure the search visibility of all their digital assets – not just owned domains.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, easy data extraction for data analysis and optional sales forecasting

Competition Analysis Provides an informed view of what competitors are doing in terms of keywords, ranks and organic traffic.

Productivity/Task Management Create and manage SEO tasks and content/optimization briefs directly in-platform with seamless sharing to task management solutions.

Local SEO Assists in optimizing a website for local searches and targeting local customers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Conductor Reviews

Fabio M.

Easy to use and excellent support

Likeliness to Recommend

Pros

Easy, useful, but buggy, slow to fix tech issues

Likeliness to Recommend

Pros

Cons

Madilyn H.

Powerful and easy-to-use product, but pricey.

Likeliness to Recommend

Pros

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