Conga CLM Logo
Conga CLM Logo
Conga

Conga CLM

Composite Score
7.6 /10
CX Score
7.9 /10
Category
Conga CLM
7.6 /10

What is Conga CLM?

Conga CLM offers innovative ways for Chief Legal Officers to reinvent their contract processes. Capitalizing on the power of AI, these legal leaders are delivering consistent execution of best practices across the contract lifecycle.

Company Details


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Awards & Recognition

Conga CLM won the following awards in the Contract Lifecycle Management category

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Conga CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Conga CLM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

2
Since last award

95 Plan to Renew

5
Since last award

79 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Conga CLM?

10% Negative
7% Neutral
83% Positive

Pros

  • Friendly Negotiation
  • Trustworthy
  • Respectful
  • Transparent

Feature Ratings

Average 79

E-Signature

84

Workflow

79

Clause Management

79

OCR Support

79

Contract Approval

79

Reporting Analytics

78

Searchable Repository

78

Contract Authoring

78

Integration

78

Redlining

77

Obligation Management

74

Vendor Capability Ratings

Average 76

Business Value Created

80

Ease of Implementation

79

Ease of Data Integration

79

Breadth of Features

78

Quality of Features

77

Vendor Support

76

Product Strategy and Rate of Improvement

76

Ease of IT Administration

75

Ease of Customization

75

Availability and Quality of Training

74

Usability and Intuitiveness

72

Conga CLM Reviews

Dwayne S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2023

Great product on the Salesforce Platform

Likeliness to Recommend

8 /10

What differentiates Conga CLM from other similar products?

All built on the Salesforce Platform

What is your favorite aspect of this product?

We don't need to leave Salesforce to use it.

What do you dislike most about this product?

Can be slow

What recommendations would you give to someone considering this product?

Be clear on your requirements and try and simplify the process as much as you can

Pros

  • Reliable
  • Fair
  • Includes Product Enhancements
  • Enables Productivity

Kyle B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Not a great product for SMB businesses

Likeliness to Recommend

6 /10

What differentiates Conga CLM from other similar products?

Conga can do a ton. Lots of features, but it's not a fast product for high volume businesses like ours. It's very complex and requires too much training and too many clicks to do one thing.

What is your favorite aspect of this product?

I like the automated reminders for agreements to be signed.

What do you dislike most about this product?

I don't like how slow it can be and how many clicks it takes to build a simple quote.

What recommendations would you give to someone considering this product?

It's a strong product, but not for high volume SMB businesses that transact many sales per day. Slows down our team.

Pros

  • Caring
  • Respectful
  • Fair
  • Acts with Integrity

Cons

  • Less Performance Enhancing
  • Less Productive
  • Slower Product Innovation

Josh G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy enough to use, but can run slow and glitchy

Likeliness to Recommend

5 /10

What differentiates Conga CLM from other similar products?

I am unsure how it compares to others

What is your favorite aspect of this product?

Fairly easy to send agreements.

What do you dislike most about this product?

Despite ease of use, it can run slow or require two attempts to populate needed info.

What recommendations would you give to someone considering this product?

Give page time to load before moving to next step.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Respectful

Cons

  • Less Reliable
  • Less Effective Service

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