Contentful Logo Award Winner Product Badge
Contentful Logo Award Winner Product Badge
Contentful

Contentful

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Contentful
8.4 /10

What is Contentful?

Contentful is the intelligent composable content platform that empowers brands to deliver impactful experiences at scale. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework. Contentful’s visually engaging interfaces are tailored for every contributor — making all tools intuitive and simple for developers, editors, marketers, and writers to play an integral role in shaping and delivering compelling experiences together.

Company Details


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Awards & Recognition

Contentful won the following awards in the Content Marketing category

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Contentful Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Contentful.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentful?

0% Negative
5% Neutral
95% Positive

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Content Storage

88

Content Optimization

87

Content Analytics

87

Content Creation

87

Content Curation / Library Controls

87

Editorial Calendar

86

Multi-Channel Distribution

84

DAM (Digital asset management) Integration

82

Personalization/Audience Targeting

82

Vendor Capability Ratings

Average 85

Ease of Data Integration

87

Business Value Created

87

Ease of Implementation

86

Quality of Features

85

Product Strategy and Rate of Improvement

85

Vendor Support

85

Usability and Intuitiveness

84

Ease of Customization

84

Availability and Quality of Training

84

Breadth of Features

84

Ease of IT Administration

83

Contentful Reviews

Elisabeth C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

An effective CMS that is used on a regular basis.

Likeliness to Recommend

7 /10

What differentiates Contentful from other similar products?

Contentful Content Platform is simple to use and adaptable. The flexibility to immediately replicate forms saves so much time over having to generate each file each time. We enjoy being free to modify, manipulate, and experiment with the appearance of the panel and its various sub-categories.

What is your favorite aspect of this product?

Instead of beginning from zero, the form creator has proved useful for developing and replicating forms. Contentful Content Platform had also facilitated the process of reproducing much easier than in the past.

What do you dislike most about this product?

Contentful Content Platform is currently growing; for instance, we cannot add our custom typeface to the rich text editor. We are only permitted to utilize the features that they have given. It is, in fact, a disadvantage.

What recommendations would you give to someone considering this product?

I would suggest it to other people who want to construct reproducible forms and websites.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Bohuslava Z.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Better than Wordpress

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

Personally, I hate Wordpress and Contentful was a perfect solution with understandable UX.

What is your favorite aspect of this product?

Understandable use experience

What do you dislike most about this product?

Everything is perfect

What recommendations would you give to someone considering this product?

Don't even think about any other CMS, this one is the best

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rose B.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

This is an incredible asset for you

Likeliness to Recommend

8 /10

What differentiates Contentful from other similar products?

Contentful gives coordinated, adaptable information models with help for an assortment of information types and content editors (for example WYSIWYGs, structure fields, crude text regions). Contentful has incredible inherent forming highlights with history and draft states so it's not difficult to make refreshes and return when required. Contentful has an instinctive UI and great help for quite a long time (which can be useful for organizations that need separate tasks for dev/arranging/creation).

What is your favorite aspect of this product?

Contentful is impeccably fit worldwide applications running in the cloud that need to download the most recent substance, pictures, text, or media, as well as help adaptations of the substance, passages, and section types as applications develop. The huge advantage is likewise that you can reuse the substance anyplace you need in any application or any office you can envision once it is in the framework.

What do you dislike most about this product?

Contentful purposes "references" to permit you to assemble exceptionally measured content. On the off chance that I have a "slider" content sort, I can make a "slide" content sort that references a "button" content sort, etc. This functions admirably, however, I at times wish there was a superior answer for one-off satisfied, similar to a settings page. As of now, this is finished making a whole happy sort called "settings" with a solitary section. Not no joking matter, but rather not great, by the same token.

What recommendations would you give to someone considering this product?

Assuming you have a lot of content that you need to store and sort all of your substance, then, at that point, this is an incredible tool for you. Additionally, to accelerate your time for page creation, this is an incredible asset for you. Simply be certain that you have some dev help to get everything set up so you can go max throttle.

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Acts with Integrity

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