Contentful Logo Award Winner Product Badge
Contentful Logo Award Winner Product Badge
Contentful

Contentful

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Contentful
8.4 /10

What is Contentful?

Contentful is the intelligent composable content platform that empowers brands to deliver impactful experiences at scale. It’s the modern way to manage content: Control all content from a single hub. Publish to any channel. Integrate hundreds of tools with our industry-leading app framework. Contentful’s visually engaging interfaces are tailored for every contributor — making all tools intuitive and simple for developers, editors, marketers, and writers to play an integral role in shaping and delivering compelling experiences together.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Contentful won the following awards in the Content Marketing category

Filter By

Contentful Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Contentful.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentful?

0% Negative
5% Neutral
95% Positive

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Feature Ratings

Average 87

Content Storage

88

Content Optimization

87

Content Analytics

87

Content Creation

87

Content Curation / Library Controls

87

Editorial Calendar

86

Multi-Channel Distribution

84

DAM (Digital asset management) Integration

82

Personalization/Audience Targeting

82

Vendor Capability Ratings

Average 85

Ease of Data Integration

87

Business Value Created

87

Ease of Implementation

86

Quality of Features

85

Product Strategy and Rate of Improvement

85

Vendor Support

85

Usability and Intuitiveness

84

Ease of Customization

84

Availability and Quality of Training

84

Breadth of Features

84

Ease of IT Administration

83

Contentful Reviews

Juan Sebastián D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy to integrate, great UX! Needs some innovation

Likeliness to Recommend

6 /10

What differentiates Contentful from other similar products?

Reliable, easy to integrate. Great for MVP and delivers content fast. It works very well with live applications.

What is your favorite aspect of this product?

The best aspect is a unique UX.

What do you dislike most about this product?

Sometimes the pricing according to the tier use.

What recommendations would you give to someone considering this product?

Try it, you won't regret. Once you get to know it you'll love it.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

Cons

  • Slower Product Innovation

Kasey K.

  • Role: Operations
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2021

Highly effective and reliable program!

Likeliness to Recommend

10 /10

What differentiates Contentful from other similar products?

The ability to personalize and contour all of your features really sets this program a part from all of its competitors.

What is your favorite aspect of this product?

The support is great with this program. There is always someone available 24/7 to help answer any questions or concerns. That is important to me when choosing a program. Yes

What do you dislike most about this product?

I have no issues to report about this product. It has been great for me!

What recommendations would you give to someone considering this product?

If you are looking for a customizable program for your marketing team, this is a great option!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Ted C.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2021

Great Value For Money - True Flexibility

Likeliness to Recommend

9 /10

What differentiates Contentful from other similar products?

It's microservice based architecture allows for extremely powerful customization, flexibility, and omni channel experiences.

What is your favorite aspect of this product?

The omni channel capabilities it supports

What do you dislike most about this product?

The flexibility can cause issues if they are not considered during implementation. Learning curve for content editors familiar with traditional CMS's face a steep learning curve.

What recommendations would you give to someone considering this product?

Make sure you invest in relevant skills / knowledge, or find a quality partner to support your implementation & goals.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Contentful Comparisons