Contentserv

Contentserv Product Experience Cloud

Composite Score

7.5 /10

CX Score

7.8 /10

19 Reviews Write a Review

Claim Software

What is Contentserv Product Experience Cloud?

Manage your product content at scale, get your products to market faster and deliver personalized product experiences across all touchpoints.

Company Details

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Awards & Recognition

Contentserv Product Experience Cloud won the following awards in the Product Information Management category

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3 Top Rated Capabilities

2 Top Rated Features

2023

4 Top Rated Capabilities

3 Top Rated Features

2022

Contentserv Product Experience Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Contentserv Product Experience Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

7
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Contentserv Product Experience Cloud?

0% Negative

7% Neutral

93% Positive

Pros

Enables Productivity
Trustworthy
Respectful
Client Friendly Policies

Feature Ratings

Average 81

Workflow and Approval Management

Omni-Channel Information Delivery

Master Record Management

Product Categorization & Relationships

Digital Asset Management

Data Syndication

Data Export

Role-Based Access Management

Integration

Advanced Search and Filtering

Product Data Analytics

Vendor Capability Ratings

Average 78

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Contentserv Product Experience Cloud Reviews

Role: Sales Marketing
Industry: Other
Involvement: Vendor Management and Renewal

Validated Review

Anonymous Reviewer

Submitted May 2022

Great PIM solution with great support.

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Trustworthy
Unique Features

Role: Industry Specific Role
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Apr 2022

Fantastic product!

Likeliness to Recommend

10 /10

Pros

Trustworthy
Fair
Friendly Negotiation
Client Friendly Policies

Cons

Wastes Time

Role: Sales Marketing
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Apr 2022

----------

Likeliness to Recommend

9 /10

Pros

Trustworthy
Friendly Negotiation
Efficient Service
Respectful

Cons

Under Delivered

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Contentserv Product Experience Cloud

What is Contentserv Product Experience Cloud?

Company Details

Need Assistance?

Awards & Recognition

Contentserv Product Experience Cloud Ratings

86 Likeliness to Recommend

1 Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

7 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Contentserv Product Experience Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Product Data Analytics Built-in functionality to analyze and aggregate product data including page views, purchases, basket information etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Contentserv Product Experience Cloud Reviews

Great PIM solution with great support.

Likeliness to Recommend

Pros

Fantastic product!

Likeliness to Recommend

Pros

Cons

----------

Likeliness to Recommend

Pros

Cons

Most Popular Contentserv Product Experience Cloud Comparisons

Salsify

Akeneo Product Cloud

Plytix

Viamedici EPIM

Pimcore

Sales Layer

1
Since last award

7
Since last award

Feature Ratings

Workflow and Approval Management

Omni-Channel Information Delivery

Master Record Management

Product Categorization & Relationships

Digital Asset Management

Data Syndication

Data Export

Role-Based Access Management

Integration

Advanced Search and Filtering

Product Data Analytics

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Ease of Implementation

Availability and Quality of Training