Convene Logo Award Winner Product Badge
Convene Logo Award Winner Product Badge
Azeus Convene

Convene

Composite Score
8.5 /10
CX Score
8.9 /10
Category
Convene
8.5 /10

What is Convene?

Azeus Convene is an award-winning board portal solution used by Fortune 500, FTSE 100, financial institutions, and governments that streamlines the entire meeting process. With Azeus Convene, administrators and directors can securely access documents and collaborate wherever and whenever.

Company Details


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Awards & Recognition

Convene won the following awards in the Board Management category

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Convene Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Convene.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

91 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Convene?

1% Negative
5% Neutral
94% Positive

Pros

  • Efficient Service
  • Effective Service
  • Respectful
  • Altruistic

Feature Ratings

Average 88

Collaboration

89

Dashboard

89

Minutes Management

88

Document Management

88

Role-Based Access

87

Notifications

87

Member Database

87

Secure Voting and Approvals

86

Multi-Board Management

86

Multi Device Capability

85

Electronic Signatures

85

Vendor Capability Ratings

Average 86

Business Value Created

88

Ease of IT Administration

87

Usability and Intuitiveness

87

Ease of Implementation

87

Breadth of Features

86

Product Strategy and Rate of Improvement

86

Quality of Features

86

Ease of Customization

85

Availability and Quality of Training

85

Ease of Data Integration

85

Vendor Support

84

Convene Reviews

Derek B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Platform of excellence, Convene.

Likeliness to Recommend

9 /10

What differentiates Convene from other similar products?

Simplified meetings, Office 365 integration, and incorporation of a digital signature.

What is your favorite aspect of this product?

Digital signature

What do you dislike most about this product?

Limitation of customization and external integrations.

What recommendations would you give to someone considering this product?

Simple, secure and efficient, you can streamline your meetings with its robust Convene board management system.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicholas M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Instant meetings.

Likeliness to Recommend

9 /10

What differentiates Convene from other similar products?

It is reliable, guarantees the security of our meetings, and offers effective synchronization with Box, Microsoft 365, and OneDrive.

What is your favorite aspect of this product?

Efficient communication capabilities.

What do you dislike most about this product?

Limited integrations.

What recommendations would you give to someone considering this product?

Reliable storage, ease of migration and integration with Xbox, Microsoft 365, SharePoint and OneDrive

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

Tora M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Communicating Metrics Visually with Azeus Convene

Likeliness to Recommend

9 /10

What differentiates Convene from other similar products?

I rely on Convene's sleek templates, charts, data integration, and collaborative editing capabilities to build monthly reports showcasing service metrics that are easily digestible for business leaders. I can showcase efficiency gains by decreasing average resolution times for common 'How-to' requests related to our custom ERP integrations and successfully handling peak seasonal volumes with temporary staffing. Real-time ticket and CSAT dashboards are automatically ported into our slides.

What is your favorite aspect of this product?

Convene allows me to embed ranked customer feedback, highlighting where IT support drives productivity. This helps to show the human impact alongside statistics tied to our training programs and triage process refinements. The intuitive tools also save hours compared to struggling with error-prone Excel graphs during quarterly reviews.

What do you dislike most about this product?

Although some custom branding elements are only available at a higher tier, and there may be sporadic compatibility issues with recent operating system updates, having a dynamic presentation toolkit purpose-built for showcasing compelling insights across the enterprise is invaluable. Convene provides clarity and confidence to our team when presenting impactful data visualizations to executive audiences, which cannot be overstated.

What recommendations would you give to someone considering this product?

It is essential to communicate our group's ticket resolution rates, customer satisfaction (CSAT) trends, process improvements, and resource needs with key stakeholders to ensure continued funding and headcount. I highly recommend trying out Azeus Convene for leads who face tight budget justification presentations or have difficulty conveying technical efficiencies in plain business language.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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