Crises Control Logo Award Winner Product Badge
Crises Control Logo Award Winner Product Badge
Crises Control

Crises Control

Composite Score
8.2 /10
CX Score
8.6 /10
Category
Crises Control
8.2 /10

What is Crises Control?

Crises Control helps organisations keep lines of communication open during emergencies, by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to peoples safety, damage to the environment and the organisation. Crises Control has cloud locations across the globe and the platform can be accessed via your desktop, tablet or cell phone.

Company Details


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Awards & Recognition

Crises Control won the following awards in the Emergency Notification category

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Crises Control Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Crises Control.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Crises Control?

4% Negative
1% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Scheduled Messaging

87

Conference Call Support

85

Weather Alert

85

Single Sign-On (SSO)

85

Multi-Language Support

85

Location-Based Notification

85

Voice Recorded Alerts

84

Distribution Lists

84

Sequential Processing

83

Message Status Reporting

83

Contact Information Encryption

83

Vendor Capability Ratings

Average 85

Vendor Support

88

Quality of Features

88

Usability and Intuitiveness

87

Availability and Quality of Training

86

Business Value Created

86

Breadth of Features

86

Ease of Implementation

84

Ease of IT Administration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Crises Control Reviews

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2021

"Fantastic product!"

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

A great system that helps us communicate better

Likeliness to Recommend

10 /10

What differentiates Crises Control from other similar products?

Crises Control is easy to use with tons of features that make it easy to communicate instantaneously with all of our staff and clients via their mobile devices, saving our organization significant time and speeding the return to business.

What is your favorite aspect of this product?

Our aim of using Crises Control is to get information out clearly to our staff members and clients and prompt them to respond quickly. Crises Control delivered all that we needed. The intuitive user interface design makes it easy for users and admin to use swiftly. Everything is straightforward and no explanation is needed on what to do.

What do you dislike most about this product?

I have not experienced any setback with the product. I works great for our company.

What recommendations would you give to someone considering this product?

Since its implementation, we have placed a very high value on client feedback and our staff members. For me, Crises Control stands out because it continually strives to provide an easy-to-use, action-ready, business disruption solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Josephine P.

  • Role: C-Level
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2020

Great customer team and product

Likeliness to Recommend

9 /10

What differentiates Crises Control from other similar products?

The customer service team are amazing

What is your favorite aspect of this product?

Support package

What do you dislike most about this product?

interface is in development and getting better

What recommendations would you give to someone considering this product?

good planning is essential

Pros

  • Trustworthy
  • Inspires Innovation
  • Respectful
  • Client Friendly Policies

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