D2L Brightspace Logo
D2L Brightspace Logo
D2L

D2L Brightspace

Composite Score
7.4 /10
CX Score
7.6 /10
Category
D2L Brightspace
7.4 /10

What is D2L Brightspace?

D2L is the software leader that makes the learning experience better. The company's cloud-based platform - Brightspace - is not a common one-size-fits-all learning management system (LMS). It's easier to use, more flexible, and smart. With Brightspace, you can personalize the experience for every learner to deliver real results.

Company Details


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Awards & Recognition

D2L Brightspace won the following awards in the Education Learning Management category

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D2L Brightspace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on D2L Brightspace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love D2L Brightspace?

2% Negative
19% Neutral
79% Positive

Pros

  • Respectful
  • Trustworthy
  • Effective Service
  • Fair

Feature Ratings

Average 80

Online Learning

85

Course Management

81

Instructor Led Training

80

Analytics and Reporting

80

Content Management

79

Student Collaboration

79

Assessments and Quizzes

79

Gradebook

79

Classroom Management

77

Content Creation

76

Vendor Capability Ratings

Average 79

Ease of IT Administration

83

Ease of Data Integration

83

Breadth of Features

81

Ease of Implementation

80

Quality of Features

80

Business Value Created

80

Vendor Support

80

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

78

Availability and Quality of Training

77

Ease of Customization

75

D2L Brightspace Reviews

Jennifer R.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Fantastic tech support and easy to use!

Likeliness to Recommend

10 /10

What differentiates D2L Brightspace from other similar products?

D2L Brightspace engages it's clients to test/improve the product/features. The company focuses on accessibility for all users and has a passion for teaching/learning - not just technology. The basic platform has very few major changes that require a new full training session to master. User roles/permissions are robust with a lot of options which is great but needs some time to set-up and manage too. The Sales staff work with clients and have reasonable pricing that works with academic purchasing/budgets (based on student FTE) - worked out CE by user/year too. Fusion conference has client presentations - not just sales pitches for products.

What is your favorite aspect of this product?

D2L Brightspace has fantastic client/tech support from knowledgeable & friendly people. The LMS features are easy to use and standardized throughout the platform so it's easy to teach/learn. LMS Admins can implement the updated features when ready with clearly stated end of support dates (1-2 years), Tech support is layered for quick help and gets back to you quickly. System updates are automatic. Grades are very flexible to set-up and connect to assignments to calculate the total grade easily. The Quizzes tool has built in accessibility features and allows tests to be built with randomized question pools and paged as needed - very flexible.

What do you dislike most about this product?

D2L Brightspace develops new features with purpose and more testing. While the features become available in the platform a little slower, they are also more tech stable and ready to use. The Discussions area will be updated and definitely looking forward to seeing new features/look. Attendance tool does not connect directly to input grades. Course statistics are easy to access but overall organization (higher level) stats are harder to pull out. Some purchased customized reports may be needed and/or higher level computer programming skills needed to build reports. Program/course objective/goals tracking improvements are in development.

What recommendations would you give to someone considering this product?

D2L Brightspace is a great bang for the buck platform! It's cost effective and well supported technically. I choose (and some of my peers) to do customized training since the platform can be customized and branded. Third-party integrations are easy, User roles/permissions are very flexible. FYI: Your own servers/maintenance are used for this system. Then, the D2L Brightspace staff deploy the monthly updates/fixes on the platform. For LMS admins, it's generally low maintenance and more user support issues. I have had good experiences working with faculty/students and the D2L support staff for several years.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dante L.

  • Role: Operations
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

User intuitive, fast and versatile

Likeliness to Recommend

10 /10

What differentiates D2L Brightspace from other similar products?

User intuitive, fast and versatile

What do you dislike most about this product?

Difficult changing grades after it is locked and made mistake automatically

What recommendations would you give to someone considering this product?

Be prepared for a great product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muhammad J.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Very feature-rich, but not the most user-friendly

Likeliness to Recommend

6 /10

What differentiates D2L Brightspace from other similar products?

n/a (I don't have enough experience with other products to say)

What is your favorite aspect of this product?

It has most of the features you might want in an LMS, and can manage a large number of users, classes and courses.

What do you dislike most about this product?

It's not the most user-friendly. It seems like a lot of the features are hidden behind a steep learning curve.

What recommendations would you give to someone considering this product?

Consider who your end users are. If they're the type of users that need slick, smooth, easy-to-understand interfaces, this might not be it. On the other hand, if you want an LMS that has most of the what you need or might one day need, this should have you covered in most areas.

Pros

  • Reliable
  • Performance Enhancing
  • Caring
  • Respectful

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