Dashlane Customer Reviews 2025 | Password Management

Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Dashlane

Composite Score

7.9 /10

CX Score

8.2 /10

46 Reviews Write a Review

Claim Software

What is Dashlane?

Protect your business data with Dashlane, the password manager that simplifies and secures employee access. Seamless deployment, simple employee management, and a best-in-class security architecture that has never been hacked.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dashlane won the following awards in the Password Management category

Filter By

Strategy and Innovation
Service Experience
Product Impact

Latest Award, 2025

3 Top Rated Capabilities

4 Top Rated Features

2024

Product Impact

2024

4 Top Rated Capabilities

6 Top Rated Features

2023

2 Top Rated Capabilities

2 Top Rated Features

2022

Service Experience

2022

Dashlane Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dashlane.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dashlane?

0% Negative

2% Neutral

98% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Reliable

Feature Ratings

Average 84

AD/LDAP Sync

Access From Multiple Devices

Password Generator

Encryption and Decryption

Credential Management

Multi-Factor Authentication (MFA)

Dashboard

Vault for Each User

Credential Rotation

Work and Personal

End User Self Serve

Vendor Capability Ratings

Average 82

Business Value Created

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Dashlane Reviews

Joshua E.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

All round amazing product!

Likeliness to Recommend

10 /10

What differentiates Dashlane from other similar products?

Haven't used other products so I wouldn't really know.

What is your favorite aspect of this product?

Love the concept of a master password, it's great.

What do you dislike most about this product?

The compatibility issues, where some features are on some platforms and not others.

What recommendations would you give to someone considering this product?

It's an amazing product for password management and great to have.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Goodness C.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Very Effective & Easy to use

Likeliness to Recommend

9 /10

What differentiates Dashlane from other similar products?

Comprehensive features: Dashlane offers a comprehensive set of features, including password storage and management, password generation, autofill, dark web monitoring, and VPN. This makes it a one-stop shop for password management and security. Ease of use: Dashlane is a very user-friendly password manager. It has a clean and intuitive interface, and it is easy to learn and use. Cross-platform support: Dashlane is available on all major platforms, including Windows, Mac, iOS, Android, and Linux. This makes it a good choice for users who need to manage their passwords on multiple devices.

What is your favorite aspect of this product?

My favorite aspect of Dashlane is its ease of use. It has a clean and intuitive interface, and it is easy to learn and use. This makes it a good choice for users of all skill levels, including those who are not tech-savvy. I also appreciate the comprehensive set of features that Dashlane offers. In addition to password storage and management, Dashlane also offers password generation, autofill, dark web monitoring, and VPN. This makes it a one-stop shop for password management and security. Finally, I think that Dashlane is competitively priced. It offers a free tier with basic features, and its paid plans are affordable.

What do you dislike most about this product?

The main thing I dislike about Dashlane is its lack of support for hardware security keys. Hardware security keys are a type of two-factor authentication that is considered to be more secure than traditional two-factor authentication methods, such as SMS codes.

What recommendations would you give to someone considering this product?

1 - Use a strong master password. Your master password is the key to all of your other passwords, so it is important to choose a strong one. Make sure that your master password is at least 12 characters long and includes a mix of upper and lowercase letters, numbers, and symbols. 2 - Enable two-factor authentication. Two-factor authentication adds an extra layer of security to your account by requiring you to enter a code from your phone in addition to your password when you log in. 3 - Keep your Dashlane app up to date. Dashlane regularly releases updates that include security fixes and new features.

Pros

Performance Enhancing
Enables Productivity
Security Protects
Helps Innovate

Dorcas B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2025

Dashlane:A premium,user-friendly password manager.

Likeliness to Recommend

10 /10

What differentiates Dashlane from other similar products?

Dashlane differs from other products in the sense that it offers a VPN powered by hotspot shield.

What is your favorite aspect of this product?

I love its clean and intuitive design which makes it easy for even beginners to navigate.

What do you dislike most about this product?

I dislike the fact that it's quite expensive, and the free plan is very limited.

What recommendations would you give to someone considering this product?

I'll recommend Dashlane If you prioritize a polished, user-friendly password manager with top-tier security and helpful extras (like a built-in VPN and dark web monitoring).

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Dashlane

What is Dashlane?

Company Details

Need Assistance?

Awards & Recognition

Dashlane Ratings

89 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dashlane?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

AD/LDAP Sync Groups and users can be synced with Active Directory or LDAP

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Password Generator Software includes the ability for users to generate strong passwords.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Credential Management Software provides credential management and retrieval functionality.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Vault for Each User Each user has access to their own password vault.

Credential Rotation Allows for passwords to be changed or reset as needed for privileged accounts

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

End User Self Serve Intuitive portal designed for end users to create incident tickets, request services, and access status and FAQs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Dashlane Reviews

Joshua E.

All round amazing product!

Likeliness to Recommend

Pros

Goodness C.

Very Effective & Easy to use

Likeliness to Recommend

Pros

Dorcas B.

Dashlane:A premium,user-friendly password manager.

Likeliness to Recommend

Pros

Most Popular Dashlane Comparisons

Bitwarden

Keeper

LastPass Password Management

1Password

RoboForm Password Manager

Zoho Vault

1
Since last award

Feature Ratings

AD/LDAP Sync

Access From Multiple Devices

Password Generator

Encryption and Decryption

Credential Management

Multi-Factor Authentication (MFA)

Dashboard

Vault for Each User

Credential Rotation

Work and Personal

End User Self Serve

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization