Dashlane Customer Reviews 2025 | Password Management

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Dashlane

Composite Score

7.9 /10

CX Score

8.2 /10

46 Reviews Write a Review

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What is Dashlane?

Protect your business data with Dashlane, the password manager that simplifies and secures employee access. Seamless deployment, simple employee management, and a best-in-class security architecture that has never been hacked.

Company Details

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Awards & Recognition

Dashlane won the following awards in the Password Management category

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Strategy and Innovation
Service Experience
Product Impact

Latest Award, 2025

3 Top Rated Capabilities

4 Top Rated Features

2024

Product Impact

2024

4 Top Rated Capabilities

6 Top Rated Features

2023

2 Top Rated Capabilities

2 Top Rated Features

2022

Service Experience

2022

Dashlane Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dashlane.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dashlane?

0% Negative

2% Neutral

98% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Reliable

Feature Ratings

Average 84

AD/LDAP Sync

Access From Multiple Devices

Password Generator

Encryption and Decryption

Credential Management

Multi-Factor Authentication (MFA)

Dashboard

Vault for Each User

Credential Rotation

Work and Personal

End User Self Serve

Vendor Capability Ratings

Average 82

Business Value Created

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Dashlane Reviews

Yara G.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Securing Business Passwords is Made Easy

Likeliness to Recommend

9 /10

What differentiates Dashlane from other similar products?

What makes Dashlane unique are the best in class security features that makes it easy to secure business passwords

What is your favorite aspect of this product?

I like the employee management features The software comes with unbreakable security

What do you dislike most about this product?

No hurdles whatsoever with Dashlane

What recommendations would you give to someone considering this product?

For effective business password management, Dashlane is the real deal. It is affordable and seamless to use.

Pros

Performance Enhancing
Unique Features
Efficient Service
Caring

Grace W.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Ideal for creating and storing passwords

Likeliness to Recommend

9 /10

What differentiates Dashlane from other similar products?

Dashlane has been consistently iterating and releasing high-quality new features. This tool is very concerned about user safety. Their design and execution are solid, and their interface is remarkably polished. It can automatically change passwords, which is a great convenience for users who want to increase their level of security without much effort.

What is your favorite aspect of this product?

The fact that there is no limit on the number of stored accounts is a significant selling point. Secure password sharing is straightforward. The signup process was simple, and we could use SSO to streamline the login process further. The mobile software is excellent and compatible with Android and iOS. The interface is highly user-friendly, particularly for storing passwords after signing in.

What do you dislike most about this product?

The fact that you have to pay a subscription fee—either once a year or every month—is the only downside of Dashlane that I find significant. It does its job, even though it annoys me when requesting me to store passwords or auto-fill them. The login and password areas on certain websites are obscured by password recommendations, which I find annoying.

What recommendations would you give to someone considering this product?

It may seem like a lot of work to move passwords from your browser, notepad, emails, and other places into a password manager application; nevertheless, the increased protection that this program can give makes it well worth the effort. Dashlane's autofill and password generator/saver capabilities will save you time in the long run, making the setup effort well worth it.

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Effective Service

Rasitha A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Dashlane is one of the best password manager.

Likeliness to Recommend

9 /10

What differentiates Dashlane from other similar products?

LastPass. Keeper Password Manager. 1Password. RoboForm. Kaspersky Password Manager. True Key. Enpass. Okta.

What is your favorite aspect of this product?

Dashlane is an user-friendly and excellent password management that one platform gives all the source of access and its best of security & browser integration is good, Autofill is adequate, SSO setup was simple, and it's best personal/work separation.This is a fantastic security measure because it means I don't have to change a million passwords any time someone leaves,also love how it automatically sorts work and personal passwords into two different buckets so I can use Dashlane for myself, but not worry about keeping my personal information separate.It generates strong passwords and makes managing them simple. From a business perspective.

What do you dislike most about this product?

sometimes its autofill is not intuitive and gets in way when filling out forms. if it could ask you if you want to autofill before doing so that would be much better.Sometimes it can be a bit clunky and the plugin has to be deleted and reinstalled when it doesn't work, but overall it runs smoothly with very few errors, and having solid encryption is a big plus.

What recommendations would you give to someone considering this product?

I suggest same as the aspects of dashlane product views.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dashlane

What is Dashlane?

Company Details

Need Assistance?

Awards & Recognition

Dashlane Ratings

89 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dashlane?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

AD/LDAP Sync Groups and users can be synced with Active Directory or LDAP

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Password Generator Software includes the ability for users to generate strong passwords.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Credential Management Software provides credential management and retrieval functionality.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Vault for Each User Each user has access to their own password vault.

Credential Rotation Allows for passwords to be changed or reset as needed for privileged accounts

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

End User Self Serve Intuitive portal designed for end users to create incident tickets, request services, and access status and FAQs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Dashlane Reviews

Yara G.

Securing Business Passwords is Made Easy

Likeliness to Recommend

Pros

Grace W.

Ideal for creating and storing passwords

Likeliness to Recommend

Pros

Rasitha A.

Dashlane is one of the best password manager.

Likeliness to Recommend

Pros

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Feature Ratings

AD/LDAP Sync

Access From Multiple Devices

Password Generator

Encryption and Decryption

Credential Management

Multi-Factor Authentication (MFA)

Dashboard

Vault for Each User

Credential Rotation

Work and Personal

End User Self Serve

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization