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What is Datadog?
Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
92 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 97%
- Strategy & Innovation:
- 88%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Datadog?
Pros
- Continually Improving Product
- Enables Productivity
- Acts with Integrity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security Operations Automation
Analyze Activity Data
Operational Task Automation
Data Visualization
Event & Alert Management Automation
Machine Learning
Incident Management Automation
Explainable and Trainable Algorithms
Performance & Capacity Management Automation
Analyze Discovery Data
Problem Management Automation
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Business Value Created
Vendor Support
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
Systems Management
Score 8.4
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Network Monitoring - Enterprise
Score 8.2
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Application Performance Management - Enterprise
Score 8.1
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IoT Management
Score 7.9
View Datadog in this category (opens in a new tab)
Datadog Reviews

Amit K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Bit pricy and now they now have strong competitors
Likeliness to Recommend
What differentiates Datadog from other similar products?
its a proprietary solution hence it has many enterprises features missing in the open source softwares, Also since it was started early and gained more popularity and adoption hence it has large user-base and more features
What is your favorite aspect of this product?
Out of the box integration with most of the popular softwares which makes it very popular as it can be just setup very fast and can cover your entire software eco-system
What do you dislike most about this product?
its rate of innovation is slowed down and now there are few competitors giving unique features at a very less price
What recommendations would you give to someone considering this product?
Check new modern age observability softwares and compare their features and what you need, this way you can save huge cost and pay for what you actually need
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Saves Time
Cons
- Less Effective Service
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.

Prerna G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
robust and extensive features and intuitive UI/UX
Likeliness to Recommend
What differentiates Datadog from other similar products?
As far as I know Datadog has the largest number of integrations with other commonly used cloud providers, databases, languages and its also has the highest number of meaningful features, hence making it one of the biggest o11y software. I also love its intuitiveness and was able to use it comfortably within few hours which includes setting up metrics for my application, creating the dashboard and notifications on slack and alerts on pager-duty based on various thresholds, while it was not that fast in other software I used earlier.
What is your favorite aspect of this product?
with its APM and metrics dashboards together, its less context switches while debugging the production incident, hence saves huge amount of time, also zero overhead of maintaining it.
What do you dislike most about this product?
it doesn't have the great logging support, which makes it difficult to deep dive in few issues where we really needs to dig into the logs, also its cost is on higher side
What recommendations would you give to someone considering this product?
list down what are your real needs and budget and based on make final decision
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Amit K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Robust software for all your observability needs
Likeliness to Recommend
What differentiates Datadog from other similar products?
its very easy to setup and extensive guides on its various capabilities its also super important for observability software to be very reliable other wise you can't find the critical issues in your system real-time, and in my experience i never saw the disruption to the DataDog(DD) service which enabled me to do many production RCAs effectively, while I faced few issues with other open-source and proprietary softwares. Also DD has very intuitive UI/UX which makes it very user friendly
What is your favorite aspect of this product?
its Out of the box integration with many softwares and cloud providers to see all the infra and application metrics and highly customisable dashboards and integration with many alerting systems. and very good explanation about the metrics provides for Out of the box integration with other softwares like kafka, Elasticsearch etc
What do you dislike most about this product?
its cost and when you want to customize or add new metrics for your application its not very straightforward like its in prometheus and documentation and guides needs more better examples for adding the custom metrics.
What recommendations would you give to someone considering this product?
have trial accounts with DD and other observability softwares and evaluate their features based on your needs and budget before making the final decision
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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