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Datadog
7.6 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details

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Awards & Recognition

Datadog won the following awards in the AIOps category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
90%
Conflict Resolution:
97%
Strategy & Innovation:
88%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

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2% Negative
10% Neutral
88% Positive

Pros

  • Continually Improving Product
  • Enables Productivity
  • Acts with Integrity
  • Performance Enhancing

Feature Ratings

Average 78

Security Operations Automation

92

Analyze Activity Data

85

Operational Task Automation

85

Data Visualization

83

Event & Alert Management Automation

83

Machine Learning

80

Incident Management Automation

79

Explainable and Trainable Algorithms

77

Performance & Capacity Management Automation

74

Analyze Discovery Data

74

Problem Management Automation

69

Vendor Capability Ratings

Average 81

Breadth of Features

90

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

81

Ease of Data Integration

81

Ease of Implementation

80

Business Value Created

80

Vendor Support

79

Availability and Quality of Training

77

Ease of Customization

75

Product Strategy and Rate of Improvement

72

Also Featured in...

Systems Management

Score 8.4

View Datadog in this category (opens in a new tab)

Network Monitoring - Enterprise

Score 8.2

View Datadog in this category (opens in a new tab)

Application Performance Management - Enterprise

Score 8.1

View Datadog in this category (opens in a new tab)

IoT Management

Score 7.9

View Datadog in this category (opens in a new tab)

Datadog Reviews

Amit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Bit pricy and now they now have strong competitors

Likeliness to Recommend

7 /10

What differentiates Datadog from other similar products?

its a proprietary solution hence it has many enterprises features missing in the open source softwares, Also since it was started early and gained more popularity and adoption hence it has large user-base and more features

What is your favorite aspect of this product?

Out of the box integration with most of the popular softwares which makes it very popular as it can be just setup very fast and can cover your entire software eco-system

What do you dislike most about this product?

its rate of innovation is slowed down and now there are few competitors giving unique features at a very less price

What recommendations would you give to someone considering this product?

Check new modern age observability softwares and compare their features and what you need, this way you can save huge cost and pay for what you actually need

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Cons

  • Less Effective Service
  • Leverages Incumbent Status

Prerna G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

robust and extensive features and intuitive UI/UX

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

As far as I know Datadog has the largest number of integrations with other commonly used cloud providers, databases, languages and its also has the highest number of meaningful features, hence making it one of the biggest o11y software. I also love its intuitiveness and was able to use it comfortably within few hours which includes setting up metrics for my application, creating the dashboard and notifications on slack and alerts on pager-duty based on various thresholds, while it was not that fast in other software I used earlier.

What is your favorite aspect of this product?

with its APM and metrics dashboards together, its less context switches while debugging the production incident, hence saves huge amount of time, also zero overhead of maintaining it.

What do you dislike most about this product?

it doesn't have the great logging support, which makes it difficult to deep dive in few issues where we really needs to dig into the logs, also its cost is on higher side

What recommendations would you give to someone considering this product?

list down what are your real needs and budget and based on make final decision

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Amit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Robust software for all your observability needs

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

its very easy to setup and extensive guides on its various capabilities its also super important for observability software to be very reliable other wise you can't find the critical issues in your system real-time, and in my experience i never saw the disruption to the DataDog(DD) service which enabled me to do many production RCAs effectively, while I faced few issues with other open-source and proprietary softwares. Also DD has very intuitive UI/UX which makes it very user friendly

What is your favorite aspect of this product?

its Out of the box integration with many softwares and cloud providers to see all the infra and application metrics and highly customisable dashboards and integration with many alerting systems. and very good explanation about the metrics provides for Out of the box integration with other softwares like kafka, Elasticsearch etc

What do you dislike most about this product?

its cost and when you want to customize or add new metrics for your application its not very straightforward like its in prometheus and documentation and guides needs more better examples for adding the custom metrics.

What recommendations would you give to someone considering this product?

have trial accounts with DD and other observability softwares and evaluate their features based on your needs and budget before making the final decision

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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