Datadog Customer Reviews 2025 | SoftwareReviews

Datadog

Composite Score

8.0 /10

CX Score

8.3 /10

15 Reviews Write a Review

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What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative

5% Neutral

95% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Managed Service Model

100

Data Management

Performance

Interoperability & Integration

Security

High Availability

Edge Processing

Device Management

Machine Learning

IoT Application Development

Analytics

Vendor Capability Ratings

Average 87

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Systems Management

Score 8.4

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Application Performance Management - Enterprise

Score 8.3

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Network Monitoring - Enterprise

Score 8.2

View Datadog in this category (opens in a new tab)

AIOps

Score 7.7

View Datadog in this category (opens in a new tab)

Datadog Reviews

Ashley S.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

All-Seeing Eye in the Cloud Monitoring Universe

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Datadog seamlessly integrates with a vast array of cloud platforms and services

What is your favorite aspect of this product?

We’ve set up dashboards that track everything from server performance to application health, and the ability to tailor these views to our specific needs

What do you dislike most about this product?

We’ve had instances where minor, non-critical fluctuations triggered alerts, which led to unnecessary noise and some alert fatigue among the team.

What recommendations would you give to someone considering this product?

Take the time to fine-tune your alerts—otherwise, you might end up drowning in notifications.

Pros

Helps Innovate
Enables Productivity
Efficient Service
Saves Time

Shiv Dayal G.

Role: Industry Specific Role
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Real time metrics using Datadog

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Datadog has easy access over the cloud which provides best security services to the deployed code. along with this, it provide monitoring to the servers and we can easily customize metrics of all real time data.

What is your favorite aspect of this product?

Datadog very easy to use and helps me out in easily tracking my real time metrics. i can easily monitors all my deployed code and maintain it over the cloud easily.

What do you dislike most about this product?

pricing model is somewhat hard to understand for me , when dealing with custom metrics as it can be hard to handle tags in that. It can be more great to get some additional kind of quote calculator so we can figure out how much a change is going to cost us before we implement it in real time.

What recommendations would you give to someone considering this product?

Datadog will be helpful for all searching out for best monitoring servers software as data dog is easy to use and help easily monitor our deployed code over the cloud.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Prashant D.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

All-in-One Observability with Excellent Dashboards

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Datadog stands out with its fully unified observability platform—combining metrics, logs, traces, synthetics, and security in one UI. Its broad out-of-the-box integrations (600+), real-time dashboards, and AI-powered alerts make it a go-to for full-stack visibility without needing to stitch together multiple tools.

What is your favorite aspect of this product?

My favorite aspect of Datadog is its seamless integration across the entire tech stack, providing real-time, correlated insights from infrastructure to applications in a single, easy-to-use platform.

What do you dislike most about this product?

The biggest downside of Datadog is its complex and often expensive pricing model, which can quickly escalate as you add more hosts, containers, and features, making budgeting challenging for growing teams.

What recommendations would you give to someone considering this product?

If considering Datadog, start small to control costs and focus on essential monitoring. Leverage its rich integrations for quick setup, but plan ahead for scaling expenses. Customize alerts and dashboards to maximize actionable insights and reduce noise.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Datadog

What is Datadog?

Company Details

Need Assistance?

Datadog Ratings

89 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Managed Service Model IoT services manged by the client and offered "as a service.

Data Management Data management at scale, handling structured and unstructurd data from thousands of sensors, data storage.

Performance Solutions and services needs to be deal with high throughput real time data.

Interoperability & Integration Enables devices to securely and efficiently communicate with IoT Platform, follow standard protocols, orchestration, ensure throughput and scalability.

Security Authentication and encryption at all points of connection, audit IoT configurations, monitor security metrics from devices, and alerts.

High Availability Sensors and devices need discrete and continuous communication and thus applications and services need to guarantee high availability for continuous operations.

Edge Processing Local compute and secure cloud connectivity so devices can respond quickly to local events even without internet connectivity.

Device Management Securely register, organize, monitor and remotely manage IoT devices at scale, register connected devices individually or in bulk, and easily manage permissions

Machine Learning Easy to run ML algorithms on massive volumes of IoT data for pattern recognition, insights, and decisions.

IoT Application Development SDKs, Libraries, Frameworks, tools and APIs to enable and make it easy for developers to rapidly prototype and to add/build custom solutions, plugins, adapters

Analytics Easy to run and operationalize sophisticated analytics on massive volumes of IoT data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Systems Management

Application Performance Management - Enterprise

Network Monitoring - Enterprise

AIOps

Datadog Reviews

Ashley S.

All-Seeing Eye in the Cloud Monitoring Universe

Likeliness to Recommend

Pros

Shiv Dayal G.

Real time metrics using Datadog

Likeliness to Recommend

Pros

Prashant D.

All-in-One Observability with Excellent Dashboards

Likeliness to Recommend

Pros

Feature Ratings

Managed Service Model

Data Management

Performance

Interoperability & Integration

Security

High Availability

Edge Processing

Device Management

Machine Learning

IoT Application Development

Analytics

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement