Datadog Customer Reviews 2025 | Application Performance Monitoring

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Datadog

Composite Score

8.3 /10

CX Score

8.4 /10

45 Reviews Write a Review

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What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details

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Awards & Recognition

Datadog won the following awards in the Application Performance Monitoring - Enterprise category

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2 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

Product Impact

2025

2 Top Rated Capabilities

7 Top Rated Features

2024

Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative

7% Neutral

93% Positive

Pros

Enables Productivity
Unique Features
Effective Service
Acts with Integrity

Feature Ratings

Average 83

Transaction Request Performance

Server Monitoring

Scalability

Application Metric Reporting

Error Reporting

Synthetic Monitoring (RUM)

Code Performance Monitoring

Automated Diagnostics

Application Logging

Enterprise Cloud Platform Support

Application Request Tracing

Vendor Capability Ratings

Average 80

Breadth of Features

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Also Featured in...

Systems Management

Score 8.4

View Datadog in this category (opens in a new tab)

Network Monitoring - Enterprise

Score 8.2

View Datadog in this category (opens in a new tab)

IoT Management

Score 8.0

View Datadog in this category (opens in a new tab)

AIOps

Score 7.7

View Datadog in this category (opens in a new tab)

Datadog Reviews

Dinesh B.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Best Observability Insights Tool for APM

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Comprehensive monitoring capabilities, allowing users to track the performance of their applications, identify bottlenecks, and gain insights into application behavior. Real-time Visibility, Cross-Platform Support.

What is your favorite aspect of this product?

It is very easy to use and UI is good. It provides deep visibility into application performance and enables them to catch critical errors before they affect end users.

What do you dislike most about this product?

One thing i dislike about Datadog is Customization limitations.

What recommendations would you give to someone considering this product?

I would highly recommend to go because of its Unique APM features and Infra service.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kartik ..

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

A goood Product from the observability domain

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Its Logging features and the Integrations with certain Tools like salesforce

What is your favorite aspect of this product?

The Integrations

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Its a good tool

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Devesh S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Powerful tool but complex for beginner

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Datadog stands out because it offers all in one monitoring for everything from servers to apps and logs, making it easier to manage everything in one place. It also excels in cloud environments, providing real-time, customizable dashboards and insights. What sets it apart is its ability to integrate with over 450 technologies, so it is super flexible for different tech stacks.

What is your favorite aspect of this product?

My favorite part of Datadog is how it lets you easily customize your dashboards. You can set them up to track exactly what matters to you, which makes it so much easier to keep an eye on your system. Plus, the ability to monitor everything in one place like servers, apps, and logs are really making the process smooth.

What do you dislike most about this product?

What I dislike most about Datadog is that it can get pretty pricey, especially if you have a lot of data to monitor or a large system. It is a great tool, but the cost can add up quickly depending on how much you're using it.

What recommendations would you give to someone considering this product?

I would recommend starting with a clear idea of what you need to monitor. It’s a powerful tool, but can get expensive as your system grows, so focus on the metrics that really matter to you. Also, take advantage of their free trial to get a feel for the platform before committing. Once you are comfortable with it, it is a great way to keep everything running smoothly.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Datadog

What is Datadog?

Company Details

Need Assistance?

Awards & Recognition

Datadog Ratings

87 Likeliness to Recommend

1 Since last award

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Code Performance Monitoring Tracking application performance at the code-base level.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Application Request Tracing Detail key attributes of application requests and transactions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Systems Management

Network Monitoring - Enterprise

IoT Management

AIOps

Datadog Reviews

Dinesh B.

Best Observability Insights Tool for APM

Likeliness to Recommend

Pros

Kartik ..

A goood Product from the observability domain

Likeliness to Recommend

Pros

Devesh S.

Powerful tool but complex for beginner

Likeliness to Recommend

Pros

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1
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Feature Ratings

Transaction Request Performance

Server Monitoring

Scalability

Application Metric Reporting

Error Reporting

Synthetic Monitoring (RUM)

Code Performance Monitoring

Automated Diagnostics

Application Logging

Enterprise Cloud Platform Support

Application Request Tracing

Vendor Capability Ratings

Breadth of Features

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization