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Datadog Logo Award Winner Product Badge
Datadog

Datadog

Composite Score
8.2 /10
CX Score
8.2 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details


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Awards & Recognition

Datadog won the following awards in the Network Monitoring - Enterprise category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

92 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

2% Negative
0% Neutral
98% Positive

Pros

  • Respectful
  • Inspires Innovation
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 85

Network Compliance Management

91

Network Mapping

89

Traffic Monitoring

89

Network Configuration Management

89

Operational Dashboard

89

Network Analytics

86

Network Performance Management

85

Network Environment Monitoring

84

Network Quality of Service

84

Network Reporting

83

Vendor Capability Ratings

Average 82

Breadth of Features

87

Ease of Implementation

86

Quality of Features

84

Ease of IT Administration

83

Ease of Data Integration

81

Business Value Created

81

Ease of Customization

81

Usability and Intuitiveness

79

Vendor Support

79

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

78

Datadog Reviews

Prashanth R.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

An easy-to-use interface lets us see everything on a huge screen in real-time. Since it has improved our program application to the point where it analyses our technology in the production process in real-time

What is your favorite aspect of this product?

Custom APM spans

What do you dislike most about this product?

Its kind of hard to figure out what all is in the Splunk instance

What recommendations would you give to someone considering this product?

reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Buddhi Pratap M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Much more than just logging

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

Easy to use and implement. Vendor support is great

What is your favorite aspect of this product?

I was impressed with the integrations part of DataDog. Our main goal was to centralize activity and audit logs of critical systems in our organization. We were able to integrate most of our systems in a matter of hours: JumpCloud, Gsuite, Azure, Google Cloud Platform, Auth0 and more. The instructions were easy to follow, and an integration usually takes only a few minutes.

What do you dislike most about this product?

Easy to use, but a bit pricey and the billing is just horrible. Log parsing could be improved. The logging format is not standard across machines when you have multiple devices with different OS. If you want standardization, you must set up pipelines to ingest and parse the logs, which I found a bit tedious.

What recommendations would you give to someone considering this product?

Ask the vendor for more Training/ learning videos.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

Nitiish C.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

One monitoring tool addresses multiple requirement

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

the capability to support multiple platforms like cloud, on-prem, applications, microservices etc, makes it a great tool to use

What is your favorite aspect of this product?

Dashboards, synthetic monitoring is a great value addition of the tool

What do you dislike most about this product?

nothing i dislike about the product

What recommendations would you give to someone considering this product?

Datadog offers free tier to understand the functionalities. One can benefit using free tier before they start the commercial version

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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