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Datadog Logo Award Winner Product Badge
Datadog

Datadog

Composite Score
8.2 /10
CX Score
8.2 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details


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Awards & Recognition

Datadog won the following awards in the Network Monitoring - Enterprise category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

92 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

2% Negative
0% Neutral
98% Positive

Pros

  • Respectful
  • Inspires Innovation
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 85

Network Compliance Management

91

Network Mapping

89

Traffic Monitoring

89

Network Configuration Management

89

Operational Dashboard

89

Network Analytics

86

Network Performance Management

85

Network Environment Monitoring

84

Network Quality of Service

84

Network Reporting

83

Vendor Capability Ratings

Average 82

Breadth of Features

87

Ease of Implementation

86

Quality of Features

84

Ease of IT Administration

83

Ease of Data Integration

81

Business Value Created

81

Ease of Customization

81

Usability and Intuitiveness

79

Vendor Support

79

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

78

Datadog Reviews

Pradeep K.

  • Role: Operations
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Network Mapping at its BEST!

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Initial Integration with Datadog is very hassle free !

What is your favorite aspect of this product?

Data Migration from another platform

What do you dislike most about this product?

Customer Support response time it little to much!

What recommendations would you give to someone considering this product?

Improve Customer Support for Mid-level business!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sufiyan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Full of features, but little pricey and confusing.

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

It has so much of features and also it has support for lots of integrations. Its APM monitoring is best in class than other tools.

What is your favorite aspect of this product?

APM monitoring is the best feature of Datadog.

What do you dislike most about this product?

It's not quite user-friendly, at start it's very confusing to understand.

What recommendations would you give to someone considering this product?

Datadog is a very feature-full product for almost all of your software/IT monitoring needs. Especially if wanted good APM monitoring, then I totally recommend Datadog.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shubham T.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Datadog has helped our company for many aspects

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Coustmer service

What is your favorite aspect of this product?

Network monitoring

What do you dislike most about this product?

Coustmer Service response time

What recommendations would you give to someone considering this product?

Yes definitely for network monitoring

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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