Datadog Customer Reviews 2025 | Systems Management

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Datadog

Composite Score

8.4 /10

CX Score

8.4 /10

53 Reviews Write a Review

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What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details

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Awards & Recognition

Datadog won the following awards in the Systems Management category

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2025 Data Quadrant Champion

Latest Award, 2025

8 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact

2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

5 Top Rated Features

2024

Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

5% Negative

8% Neutral

87% Positive

Pros

Continually Improving Product
Fair
Trustworthy
Efficient Service

Feature Ratings

Average 87

Cloud Monitoring

Capacity Management

Multi-Site Functionality

Storage Monitoring

Auto-Discovery

Server Performance Monitoring

Network Configuration Management

Centralized Dashboard

Network Performance Management

Applications Monitoring

Deployment Model

Vendor Capability Ratings

Average 87

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Also Featured in...

Application Performance Monitoring - Enterprise

Score 8.3

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Network Monitoring - Enterprise

Score 8.2

View Datadog in this category (opens in a new tab)

IoT Management

Score 8.0

View Datadog in this category (opens in a new tab)

AIOps

Score 7.7

View Datadog in this category (opens in a new tab)

Datadog Reviews

Shiv Dayal G.

Role: Industry Specific Role
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Real time metrics using Datadog

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Datadog has easy access over the cloud which provides best security services to the deployed code. along with this, it provide monitoring to the servers and we can easily customize metrics of all real time data.

What is your favorite aspect of this product?

Datadog very easy to use and helps me out in easily tracking my real time metrics. i can easily monitors all my deployed code and maintain it over the cloud easily.

What do you dislike most about this product?

pricing model is somewhat hard to understand for me , when dealing with custom metrics as it can be hard to handle tags in that. It can be more great to get some additional kind of quote calculator so we can figure out how much a change is going to cost us before we implement it in real time.

What recommendations would you give to someone considering this product?

Datadog will be helpful for all searching out for best monitoring servers software as data dog is easy to use and help easily monitor our deployed code over the cloud.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Martin D.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Excellent product. It's core in our workflow.

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

It's incredibily easy to setup and monitor. Dashboard are like any other.

What is your favorite aspect of this product?

It's one of the major players on the market and it's been very reliable ever since. Since this is a mission critical aspect we value the reliability greatly.

What do you dislike most about this product?

Support could it's hard to reach in some cases.

What recommendations would you give to someone considering this product?

Reading the documentation throughly can save time when setting up.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mohd S.

Role: Consultant
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

Easy to use, powerful monitoring tool

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Datadog is easier to set up and use compared to many other tools, and it brings everything logs, metrics, traces into one place, which makes troubleshooting much faster

What is your favorite aspect of this product?

Realtime Metrix

What do you dislike most about this product?

Missing Metrix, Invalid Metrix

What recommendations would you give to someone considering this product?

Start with a clear plan for what you want to monitor and keep an eye on usage to control costs. Take advantage of the built-in integrations

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Datadog

What is Datadog?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Datadog Ratings

93 Likeliness to Recommend

1 Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Storage Monitoring Monitor storage performance and capacity.

Auto-Discovery Automate discovery of systems and assets on your network.

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Network Configuration Management Provide configuration change tracking, configuration backup scheduling, and compliance monitoring for defined standards.

Centralized Dashboard Summarize the overall status of your data center, including alerts, performance, and capacity.

Network Performance Management Includes network performance analysis, bandwidth monitoring, and capacity planning.

Applications Monitoring Monitor applications and associated infrastructure, including databases, middleware, and messaging components.

Deployment Model Deployment model(s), e.g. on-premise, cloud, hybrid, suit business needs

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Application Performance Monitoring - Enterprise

Network Monitoring - Enterprise

IoT Management

AIOps

Datadog Reviews

Shiv Dayal G.

Real time metrics using Datadog

Likeliness to Recommend

Pros

Martin D.

Excellent product. It's core in our workflow.

Likeliness to Recommend

Pros

Mohd S.

Easy to use, powerful monitoring tool

Likeliness to Recommend

Pros

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1
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Feature Ratings

Cloud Monitoring

Capacity Management

Multi-Site Functionality

Storage Monitoring

Auto-Discovery

Server Performance Monitoring

Network Configuration Management

Centralized Dashboard

Network Performance Management

Applications Monitoring

Deployment Model

Vendor Capability Ratings

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training