Dell Technologies

Dell NetWorker Data Protection

Composite Score

6.5 /10

CX Score

6.2 /10

15 Reviews Write a Review

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What is Dell NetWorker Data Protection?

NetWorker delivers centralized backup and recovery operations for complete control of data protection across diverse computing and storage environments. NetWorker delivers enterprise-class performance and security to meet even the most demanding service level requirements. Integration with advanced technologies such as array-based snapshots (both block and file) and the VMware vStorage APIs for Data Protection provides fast, efficient, and non-disruptive backup.

Company Details

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Dell NetWorker Data Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dell NetWorker Data Protection.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

71 Plan to Renew

71 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+60 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dell NetWorker Data Protection?

9% Negative

5% Neutral

86% Positive

Pros

Transparent
Generous Negotitation
Over Delivered
Friendly Negotiation

Cons

Commodity Features
Charges for Enhancements
Inhibits Innovation

Feature Ratings

Average 78

AI tech support

100

AI enhanced predictive backup

100

FOUR EYES principle

100

Recovery Automation

100

Integration with Other Security Software

100

Deduplication Implementation

Integration With Storage Arrays

Backup Automation

Virtual Machine Backup

Physical Backup for Multiple Platforms

Replication for High Availability

Vendor Capability Ratings

Average 74

Ease of Implementation

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Dell NetWorker Data Protection Reviews

Daniel C.

Role: Information Technology
Industry: Agriculture
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2020

Easy to use

Likeliness to Recommend

10 /10

What differentiates Dell NetWorker Data Protection from other similar products?

Easy to use and reliable

What is your favorite aspect of this product?

Easy and user friendly

What do you dislike most about this product?

I like this product

What recommendations would you give to someone considering this product?

If you need backups you need this software

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Industry Specific Role
Industry: Engineering
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Mar 2020

Great asset to our organization!

Likeliness to Recommend

3 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dell NetWorker Data Protection

What is Dell NetWorker Data Protection?

Company Details

Need Assistance?

Dell NetWorker Data Protection Ratings

79 Likeliness to Recommend

71 Plan to Renew

71 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+60 Net Emotional Footprint

How much do users love Dell NetWorker Data Protection?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

AI tech support Technical professionals can access a generative Ai chatbot when querying the knowledge base

AI enhanced predictive backup Use AI to suggest weaknesses or inefficiencies in backup policies

FOUR EYES principle Require 2 administrators to approve changes

Recovery Automation Orchestrate faster recover of the right pieces to bring them up in the right order and built automated recovery plans

Integration with Other Security Software Service will integrate with existing security systems, such as firewalls, SOAR, SIEM, endpoint security, or other security components.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Physical Backup for Multiple Platforms Backs up data and system info for non-virtualized systems. Primarily Windows and Linux servers but also, potentially, AIX, Unix and others.

Replication for High Availability Beyond secondary copy backup, the solution also manages replication of primary data host-to-host and site-to-site for live failover and high availability.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Dell NetWorker Data Protection Reviews

Daniel C.

Easy to use

Likeliness to Recommend

Pros

Great asset to our organization!

Likeliness to Recommend

Pros

Feature Ratings

AI tech support

AI enhanced predictive backup

FOUR EYES principle

Recovery Automation

Integration with Other Security Software

Deduplication Implementation

Integration With Storage Arrays

Backup Automation

Virtual Machine Backup

Physical Backup for Multiple Platforms

Replication for High Availability

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement