Demandbase One Logo
Demandbase One Logo
Demandbase

Demandbase One

Composite Score
7.0 /10
CX Score
6.9 /10
Category
Demandbase One
7.0 /10

What is Demandbase One?

Demandbase One is an account-based GTM command center, powering your entire revenue stack. The AI-driven engine unifies first and third-party data, streamlines cross-channel execution, and connects the tools in your stack with the same data, insights, and workflows to accelerate your revenue.

Company Details


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Awards & Recognition

Demandbase One won the following awards in the Account-Based Marketing category

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Demandbase One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Demandbase One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

1
Since last award

83 Plan to Renew

2
Since last award

72 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Demandbase One?

3% Negative
12% Neutral
85% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Saves Time

Cons

  • Under Delivered
  • Vendor Friendly Policies

Feature Ratings

Average 79

Unified Sales and Marketing Funnel

83

Account-Based Advertising

83

Personalization/Audience Targeting

82

Team Alerts

79

Multichannel Campaign Management

77

Customer Journey Modelling

76

Account Analytics & Measurement

75

Artificial Intelligence / Machine Learning

74

Vendor Capability Ratings

Average 76

Ease of Implementation

80

Usability and Intuitiveness

80

Availability and Quality of Training

80

Breadth of Features

79

Quality of Features

76

Business Value Created

75

Ease of Data Integration

74

Product Strategy and Rate of Improvement

74

Vendor Support

73

Ease of Customization

72

Ease of IT Administration

70

Demandbase One Reviews

Steven T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

The Cadillac of ABM proves itself

Likeliness to Recommend

8 /10

What differentiates Demandbase One from other similar products?

DemandBase has the name and customer support that they are famous for. If you are looking for peer acknowledgement and not have questions thrown back at your, DemandBase is always a good bet to have in your portfolio.

What is your favorite aspect of this product?

The best part is to orchestrate multi-channel journeys from the tool. The ability to plan and orchestrate a full channel surround using programmatic, social, email, and others makes campaign planning a breeze.

What do you dislike most about this product?

The inability to port engagement data into your own CDP. We want DemandBase engagement data in our own Customer Data Platform to see the full picture of the audience, but they currently don't make that easy.

What recommendations would you give to someone considering this product?

Try it out, take it for a test drive, and have very clear goals and metrics on what you are looking to accomplish. Also have dedicated resources to utilize the tool, or it may fall through the cracks very quickly if left unmanaged.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements
  • Less Caring
  • Less Generous

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