DeskTime Customer Reviews 2025 | Employee Monitoring

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DeskTime

Composite Score

8.1 /10

CX Score

8.4 /10

67 Reviews Write a Review

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What is DeskTime?

DeskTime is a desktop and mobile time tracking app or teams and freelancers with powerful features for productivity measurement, attendance tracking, and effective workflow management. DeskTime helps to organize and be more aware of how your team is performing on an everyday basis with simple time tracking software. Plan and create shifts, manage absences, track your staff's productivity, use the Project tracking feature to see who is working on what and for how long, and so much more.

Company Details

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Awards & Recognition

DeskTime won the following awards in the Employee Monitoring category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

3 Top Rated Capabilities

7 Top Rated Features

2023

2 Top Rated Capabilities

4 Top Rated Features

2022

DeskTime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DeskTime.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

94 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DeskTime?

4% Negative

3% Neutral

93% Positive

Pros

Acts with Integrity
Helps Innovate
Enables Productivity
Saves Time

Feature Ratings

Average 83

Screenshots

Application and URL Monitoring

Timesheet

Email Monitoring

Task Tracking

Productivity Analysis

Dashboards and Reporting

Alerts

Document and File Tracking

Location Tracking

Domain Blocking

Vendor Capability Ratings

Average 82

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Ease of Data Integration

DeskTime Reviews

Jereme S.

Role: Consultant
Industry: Construction
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

DeskTime saves the Day!

Likeliness to Recommend

8 /10

What differentiates DeskTime from other similar products?

Quality of Features all around the UI is the best! Their pricing I feel is best in the industry. Best Bang for buck.

What is your favorite aspect of this product?

Their support reminds me of another company I've used in the past called Datto, with data backups. They are just as swift and great as them.

What do you dislike most about this product?

Picky I know, but the 3rd Part integrations could be better. Not the worst by any means!

What recommendations would you give to someone considering this product?

Reward customers who have stuck with you each year, that would be cool. Like send them some swag stickers or hats. Just a little thank-you for using them.

Pros

Reliable
Includes Product Enhancements
Helps Innovate
Continually Improving Product

DeskTime

What is DeskTime?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

DeskTime Ratings

84 Likeliness to Recommend

94 Plan to Renew

1 Since last award

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love DeskTime?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Screenshots The ability to capture screenshots manually or through random screen capture.

Application and URL Monitoring Tracking of what URLs and applications users visited and time spent on different sites.

Timesheet Time and attendance tracking for scheduled shifts, monitoring employee log in/out functions.

Email Monitoring Ability to track incoming and outbound emails as well as attachments.

Task Tracking Detailed tracking of individual or team tasks, including effort, time spent, and completion percentage.

Productivity Analysis Indicators to track efforts spend on activities, to allow for identification of improvement opportunities.

Dashboards and Reporting Summary of time and activity data, detailed reporting by users or projects and view productivity trends to better understand how employees work.

Alerts Reminders or notifications for administrators of behaviours in employee activity, site usage etc.

Document and File Tracking Monitor how files and documents are being utilized and distributed thought the organization.

Location Tracking Real-time GPS locating monitoring of employees.

Domain Blocking Ability to restrict access to certain websites.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

DeskTime Reviews

Jereme S.

DeskTime saves the Day!

Likeliness to Recommend

Pros

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1
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Feature Ratings

Screenshots

Application and URL Monitoring

Timesheet

Email Monitoring

Task Tracking

Productivity Analysis

Dashboards and Reporting

Alerts

Document and File Tracking

Location Tracking

Domain Blocking

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Breadth of Features

Quality of Features

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Ease of Data Integration