DeskTime Logo
DeskTime Logo
DeskTime

DeskTime

Composite Score
8.1 /10
CX Score
8.4 /10
Category
DeskTime
8.1 /10

What is DeskTime?

DeskTime is a desktop and mobile time tracking app or teams and freelancers with powerful features for productivity measurement, attendance tracking, and effective workflow management. DeskTime helps to organize and be more aware of how your team is performing on an everyday basis with simple time tracking software. Plan and create shifts, manage absences, track your staff's productivity, use the Project tracking feature to see who is working on what and for how long, and so much more.

Company Details


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Awards & Recognition

DeskTime won the following awards in the Employee Monitoring category

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DeskTime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DeskTime.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

94 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DeskTime?

4% Negative
3% Neutral
93% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 83

Screenshots

86

Application and URL Monitoring

84

Timesheet

84

Email Monitoring

83

Task Tracking

83

Productivity Analysis

82

Dashboards and Reporting

82

Alerts

81

Document and File Tracking

81

Location Tracking

80

Domain Blocking

76

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Ease of IT Administration

84

Breadth of Features

84

Quality of Features

83

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Business Value Created

80

Vendor Support

79

Ease of Data Integration

77

DeskTime Reviews

Eric W.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Wonderful time and productivity tracking software

Likeliness to Recommend

9 /10

What differentiates DeskTime from other similar products?

Desktime is a simple technology that has performed effectively and smoothly in our environment. We have a wonderful experience on it and also because we have spent a huge amount of time with them, we get amazing pricing and deals. For our settings, it was the best solution we have adopted yet.

What is your favorite aspect of this product?

It's amazing because it captures everything we do on our computer, so if we forget to track time for a task, we can calculate it from DeskTime. Also, seeing how much time an employee spends on each app or website is quite important since it forces them to analyze their actions more carefully so as a result they make use of their time more wisely and boost their productivity.

What do you dislike most about this product?

For this product, I believe it would be very wonderful and superior if we could set an indicator to regulate the service and have it operate just when we have a duty and switch off instantly after work hours because people who use their laptops sometimes forget to close the software even after work hours.

What recommendations would you give to someone considering this product?

The nature of their employment, as well as your surroundings and interaction with your team members, will determine whether it is appropriate for your environment. So you need to think about it more thoroughly because if you have a toxic environment where competition exists, a subscription will be a waste of money.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Caolan M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Extremely useful and complete system

Likeliness to Recommend

9 /10

What differentiates DeskTime from other similar products?

DeskTime is a completely automated employee monitoring program that assists us in identifying unproductive behaviors among our staff. Using this amazing system we are also now able to record invoices as made, forwarded, paid, and so on in DeskTime which as result makes it easier for us to keep track of our company's financial flow.

What is your favorite aspect of this product?

I was wowed to see its simplicity and the power with which it turns the uninteresting jobs into enjoyable chores and disciplines our team, allowing us to spend more time expanding our company. Using this we can increase our team's efficiency, we can remove handwritten records, and can compile accurate data to distribute to our staff or our board of directors.

What do you dislike most about this product?

The hours report does not convert in decimal format, which is inconvenient for paying staff. Another bad of this system is that it got crashed or become sluggish frequently and forces us to wait for someone to get things back or restart it, after restarting it where response time is a little slow which is totally a waste of time. The lack of luxury in the design is a bit frustrating.

What recommendations would you give to someone considering this product?

DeskTime is a game-changer in the market that I would strongly suggest, and organizations that are contemplating it should implement it immediately to reap its plentiful benefits. DeskTime assists in identifying employees' inefficient practices that may be hindering the growth of any organization. It is an ideal solution to manage and track employee productivity and their working hours.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Daniel M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A great option for tracking the productivity

Likeliness to Recommend

9 /10

What differentiates DeskTime from other similar products?

DeskTime is really a unique employee monitoring system that has greatly aided us in enhancing our employee's productivity while also allowing us to track their hard work and how much time they put into any specific task to complete it. I really love its modern look and fully-featured stack. The advanced features it offers I have never seen in other systems.

What is your favorite aspect of this product?

DeskTime is a really valuable asset to have in a firm that allows staff and management to work at their full capacity by calculating employee productivity. I like its amazing tracking system that has greatly boosted our company's growth by improving our business goals. We are saving thousands of dollars per year by using the DeskTime time tracking system.

What do you dislike most about this product?

We are working on multiple projects and it is very helpful in this regard. However, while we find this system to be very useful, it does have some drawbacks. For example, I dislike its screenshots feature because it can be difficult to understand which screenshots correspond to which project when our team is working on multiple projects for multiple clients.

What recommendations would you give to someone considering this product?

DeskTime is a fantastic employee monitoring platform and it is a must-have tool for firms because it comes with an automatic time tracking system and a lot of other features to help firms in monitoring remote and in-house employees more effectively. Managers can save money by only paying their staff for productive work hours.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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