DeskTime Customer Reviews 2025 | SoftwareReviews

DeskTime

Composite Score

8.1 /10

CX Score

8.4 /10

66 Reviews Write a Review

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What is DeskTime?

DeskTime is a desktop and mobile time tracking app or teams and freelancers with powerful features for productivity measurement, attendance tracking, and effective workflow management. DeskTime helps to organize and be more aware of how your team is performing on an everyday basis with simple time tracking software. Plan and create shifts, manage absences, track your staff's productivity, use the Project tracking feature to see who is working on what and for how long, and so much more.

Company Details

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Awards & Recognition

DeskTime won the following awards in the Employee Monitoring category

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2024 Emotional Footprint Champion

Latest Award, 2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

3 Top Rated Capabilities

7 Top Rated Features

2023

2 Top Rated Capabilities

4 Top Rated Features

2022

DeskTime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DeskTime.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

93 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DeskTime?

4% Negative

3% Neutral

93% Positive

Pros

Saves Time
Acts with Integrity
Friendly Negotiation
Appreciates Incumbent Status

Feature Ratings

Average 83

Screenshots

Application and URL Monitoring

Email Monitoring

Timesheet

Productivity Analysis

Dashboards and Reporting

Task Tracking

Alerts

Document and File Tracking

Location Tracking

Domain Blocking

Vendor Capability Ratings

Average 82

Ease of Implementation

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration

DeskTime Reviews

Frank D.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Convenient tool to monitor employee productivity

Likeliness to Recommend

8 /10

What differentiates DeskTime from other similar products?

Its functionality, services, features, performance, and flexibility astounded me greatly. Using this incredibly amazing solution we and our employees are able to get a lot more done each day, enhancing corporate productivity and cutting down on lost time.

What is your favorite aspect of this product?

The system can also help our sales teams who are trying out various pitches or tactics to ensure that the right messages are getting through to prospects. This product has enabled our business to be agile, quickly determining which strategies are effective and pivoting accordingly. The time monitoring data it provides is detailed and precise, so we can check absolutely where our time is taken up and double-check it.

What do you dislike most about this product?

The online timer is what I don't like in this tool. The online timer does not track well when we first start it. Improve the web timer widget. We need to enhance how the app tracks with the online timer widget because there are moments when I'm not doing anything and the app is still tracking.

What recommendations would you give to someone considering this product?

DeskTime is a robust and affordable employee monitoring and time tracking system for businesses and freelancers that work on both smartphones and pc. It makes it simple to track efficiency, perform better, and properly manage workflows. I advise users before going to its subscription must test it for their needs.

Pros

Continually Improving Product
Performance Enhancing
Efficient Service
Client Friendly Policies

Vinay G.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

A very good time tracking and analyzing tool

Likeliness to Recommend

9 /10

What differentiates DeskTime from other similar products?

The cost of entry is very less. It also provides lots of capabilities in free tier to understand the app. It provides us a very good insights into where we spend majority of the time in the day.

What is your favorite aspect of this product?

Classifying the time into various blocks.

What do you dislike most about this product?

It sometime slows down the system, with high CPU usage.

What recommendations would you give to someone considering this product?

Please do consider using this app to understand your own time or how your team spends time. Especially for companies in the services industry and are remote.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2022

Average solution with expensive price tag

Likeliness to Recommend

2 /10

Pros

Efficient Service
Inspires Innovation
Respectful
Appreciates Incumbent Status

Cons

Slower Product Innovation
Less Reliable
Less Effective Service

DeskTime

What is DeskTime?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

DeskTime Ratings

84 Likeliness to Recommend

1 Since last award

93 Plan to Renew

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love DeskTime?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Screenshots The ability to capture screenshots manually or through random screen capture.

Application and URL Monitoring Tracking of what URLs and applications users visited and time spent on different sites.

Email Monitoring Ability to track incoming and outbound emails as well as attachments.

Timesheet Time and attendance tracking for scheduled shifts, monitoring employee log in/out functions.

Productivity Analysis Indicators to track efforts spend on activities, to allow for identification of improvement opportunities.

Dashboards and Reporting Summary of time and activity data, detailed reporting by users or projects and view productivity trends to better understand how employees work.

Task Tracking Detailed tracking of individual or team tasks, including effort, time spent, and completion percentage.

Alerts Reminders or notifications for administrators of behaviours in employee activity, site usage etc.

Document and File Tracking Monitor how files and documents are being utilized and distributed thought the organization.

Location Tracking Real-time GPS locating monitoring of employees.

Domain Blocking Ability to restrict access to certain websites.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

DeskTime Reviews

Frank D.

Convenient tool to monitor employee productivity

Likeliness to Recommend

Pros

Vinay G.

A very good time tracking and analyzing tool

Likeliness to Recommend

Pros

Average solution with expensive price tag

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Screenshots

Application and URL Monitoring

Email Monitoring

Timesheet

Productivity Analysis

Dashboards and Reporting

Task Tracking

Alerts

Document and File Tracking

Location Tracking

Domain Blocking

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Ease of Data Integration