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DeskTime Logo
DeskTime

DeskTime

Composite Score
8.1 /10
CX Score
8.4 /10
Category
DeskTime
8.1 /10

What is DeskTime?

DeskTime is a desktop and mobile time tracking app or teams and freelancers with powerful features for productivity measurement, attendance tracking, and effective workflow management. DeskTime helps to organize and be more aware of how your team is performing on an everyday basis with simple time tracking software. Plan and create shifts, manage absences, track your staff's productivity, use the Project tracking feature to see who is working on what and for how long, and so much more.

Company Details


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Awards & Recognition

DeskTime won the following awards in the Employee Monitoring category

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DeskTime Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DeskTime.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

94 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DeskTime?

4% Negative
3% Neutral
93% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 83

Screenshots

86

Application and URL Monitoring

84

Timesheet

84

Email Monitoring

83

Task Tracking

83

Productivity Analysis

82

Dashboards and Reporting

82

Alerts

81

Document and File Tracking

81

Location Tracking

80

Domain Blocking

76

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Ease of IT Administration

84

Breadth of Features

84

Quality of Features

83

Usability and Intuitiveness

82

Ease of Customization

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Business Value Created

80

Vendor Support

79

Ease of Data Integration

77

DeskTime Reviews

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2022

Average solution with expensive price tag

Likeliness to Recommend

2 /10

Pros

  • Efficient Service
  • Inspires Innovation
  • Respectful
  • Appreciates Incumbent Status

Cons

  • Slower Product Innovation
  • Less Reliable
  • Less Effective Service

Henry D.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Tremendous and spectacular solution

Likeliness to Recommend

10 /10

What differentiates DeskTime from other similar products?

DeskTime is the best Employee monitoring application out there that lets us record our employees' interactions with clients to check that service quality is satisfactory and that staff is using their time wisely. This is the finest option for increasing productivity, performance, employee efficiency as well operational excellence.

What is your favorite aspect of this product?

Phone conversations, emails, social media engagements, and chatrooms may all be logged to guarantee that specific initiatives are successful and that employee quality is maintained. DeskTime delivers extensive insights on how our employees and supervisors are spending their time during the workday, helping them to improve performance and productivity. Its analytical data is useful to charge clients appropriately or keep proper records for paying employees.

What do you dislike most about this product?

This tool should not be used in toxic work situations. If you have poor employee engagement, address the trust concerns first and create a more lively business culture that prioritizes people. This technology should only be used in trusted teams who wish to enhance their productivity, not to manipulate or compete with them.

What recommendations would you give to someone considering this product?

I heartily recommend it to all other businesses as well as my friends and colleagues. Its deep insights help users establish more efficient procedures, enhance workflows, and manage workloads so your team can focus on what they do best. This is especially beneficial for businesses that love to do work remotely.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Charis d.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to track employees' performance

Likeliness to Recommend

9 /10

What differentiates DeskTime from other similar products?

It's convenient to be able to visually inspect calendar integration, as well as the quantity and scope of my day-to-day work. In terms of productivity, it's useful to have a visual chart to see because we're focusing on areas where we can focus or waste time.

What is your favorite aspect of this product?

Desktime is an effective part of my company's day-to-day operations, allowing us to maintain good time control over the activities we develop. The most important function of Desktime is that it allows my company to visualize the time spent on each project in real-time, without the need for controls or complex systems. This allows us to address any flaws in our planning more quickly.

What do you dislike most about this product?

There is nothing in particular that stands out. However, because users will be dealing with multiple projects, it would be ideal if they could include health-related features such as rest reminders, drinking water reminders, walking reminders, and so on.

What recommendations would you give to someone considering this product?

Wanna check your employees? What are they using their time of usage and many more through a unified platform? Don't panic now it's possible due to DeskTime. It is an easy-to-learn platform that you can use easily and efficiently to keep an eye on the employees in a single place.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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