Devolutions

Devolutions Remote Desktop Manager

Composite Score

7.8 /10

CX Score

8.0 /10

28 Reviews Write a Review

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What is Devolutions Remote Desktop Manager?

Remote Desktop Manager (RDM) centralizes all remote connections on a single platform that is securely shared between users and across the entire team. With support for hundreds of integrated technologies — including multiple protocols and VPNs — along with built-in enterprise-grade password management tools, global and granular-level access controls, and robust mobile apps to complement desktop clients for Windows and Mac, RDM is a Swiss Army knife for remote access. RDM empowers IT departments to drive security, speed and productivity throughout the organization, while reducing inefficiency, cost and risk.

Company Details

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Awards & Recognition

Devolutions Remote Desktop Manager won the following awards in the Remote Monitoring and Management category

Filter By

1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

4 Top Rated Features

2024

2023 Data Quadrant Gold Medalist

2023

2 Top Rated Capabilities

2 Top Rated Features

2023

Devolutions Remote Desktop Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Devolutions Remote Desktop Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

95 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Devolutions Remote Desktop Manager?

0% Negative

4% Neutral

96% Positive

Pros

Reliable
Enables Productivity
Respectful
Trustworthy

Feature Ratings

Average 80

Mobile Device Management

Process Automation

Network Management

Remote Control

Discovery

Endpoint Backup

Patch Management

Remote NOC, SOC, Helpdesk Integration

Support for IoT Devices

Real User Monitoring

Anti Malware Signature Detection

Vendor Capability Ratings

Average 79

Ease of IT Administration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Devolutions Remote Desktop Manager Reviews

Victor G.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

very good desktop management software

Likeliness to Recommend

9 /10

What differentiates Devolutions Remote Desktop Manager from other similar products?

I personally like the integration with other tools, it is one of the best I have seen in terms of security since it has two-factor authentication, and this is a very important value for me

What is your favorite aspect of this product?

I like many features, but the main one is the two-factor authentication, I also like its graphical interface, it is very good and adapted to our times

What do you dislike most about this product?

Well, I think it may be a bit costly, that would be the only thing I can say

What recommendations would you give to someone considering this product?

if you have a growing infrastructure, and need to expand, this is one of the best remote desktop software out there, it is easy to implement and use for end users, highly recommended

Pros

Performance Enhancing
Enables Productivity
Inspires Innovation
Caring

Jonathan Alexander C.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Great tool to administer and manage remote access

Likeliness to Recommend

9 /10

What differentiates Devolutions Remote Desktop Manager from other similar products?

This tool differs from other similar products in several ways. Some of the characteristics that differentiate it are Secure Credential Storage RDM provides a secure storage system for credentials and connection settings, allowing users to quickly and securely access their remote devices and servers. It also supports multiple RDM protocols, supports multiple remote access protocols including RDP, SSH, Telnet, VNC, etc., allowing users to connect to a wide range of devices and systems, integrates with automation tools such as such as PowerShell and VBScript, allowing users to automate tasks and processes.

What is your favorite aspect of this product?

What I like most about this tool is that it handles multiple connection protocols, which makes it a useful tool for any type of system. Also that it is a tool that allows me to have my connections organized, both to servers and to services and maintaining the security of the credentials supplied with a high encryption.

What do you dislike most about this product?

That it should have a little more documentation to learn how to get 100% of the functionalities of the product

What recommendations would you give to someone considering this product?

that it is a good tool if you want to manage and manage all your connections and that if you are an administrator of your company's infrastructure this tool will help you keep your accesses and credentials secure

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2023

Remote Desktop Manager is fantastic tools

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Devolutions Remote Desktop Manager

What is Devolutions Remote Desktop Manager?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Devolutions Remote Desktop Manager Ratings

85 Likeliness to Recommend

95 Plan to Renew

1 Since last award

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Devolutions Remote Desktop Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile Device Management The ability to deploy management settings to iOS and Android devices, either corporate-issued or personally-owned.

Process Automation The automation of the sequence of tasks within a process, to be executed without manual intervention.

Network Management Includes network device monitoring, performance analysis, and intelligent notifications.

Remote Control Allows users access to the devices remotely, taking control of the physical screen, keyboard and other inputs.

Discovery Automated discovery and identification of devices and associated applications on the network.

Endpoint Backup Includes modules for backing up endpoint devices such as Laptops, PCs, and Tablets.

Patch Management Ability to deliver patches, releases, and upgrades to O/s and affiliated systems.

Remote NOC, SOC, Helpdesk Integration Integration into a 3rd party NOC, SOC, or helpdesk operated by the software vendor or a partner organization.

Support for IoT Devices Supports the discovery, inventory, monitoring and management of IoT devices.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Devolutions Remote Desktop Manager Reviews

Victor G.

very good desktop management software

Likeliness to Recommend

Pros

Jonathan Alexander C.

Great tool to administer and manage remote access

Likeliness to Recommend

Pros

Remote Desktop Manager is fantastic tools

Likeliness to Recommend

Pros

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1
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Feature Ratings

Mobile Device Management

Process Automation

Network Management

Remote Control

Discovery

Endpoint Backup

Patch Management

Remote NOC, SOC, Helpdesk Integration

Support for IoT Devices

Real User Monitoring

Anti Malware Signature Detection

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support