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What is Dialpad Connect?
Dialpad Connect, our UC solution, is a single Ai-powered platform for all customer communication, integrating phone, meetings, and messaging into a single easy-to-use experience. Dialpad Connect combines our expertise in business communication and AI to transform conversation workflows.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialpad Connect?
Pros
- Enables Productivity
- Efficient Service
- Performance Enhancing
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
File Transfer
Audio Conferencing Call in Bridge
Audio Controls
Keyboard Mouse Control
Facilitator Functions
Virtual Whiteboard
Screen Share
Application Share
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Vendor Support
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Dialpad Connect Reviews

Ankita G.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Multifunctional and efficient conferences
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
Something that differentiates this tool from others is how versatile it is, it allows even during periods where there are waiting calls, that users can place music adapted to their tastes, and not only a specific sound, in addition to the fact that the device is regardless of Wherever the tool is connected, it works well, it is accessible and simple, which guarantees that when it is implemented in work groups, it will be easy to adapt.
What is your favorite aspect of this product?
What I like the most is that it does not require a complicated user to be able to enter the tool and without having to add other systems to make it work correctly, it has already known options such as screen sharing, voice calls and messages in real time without having problems of use or help in support
What do you dislike most about this product?
I don't have something that I don't like, it worked for me
What recommendations would you give to someone considering this product?
My recommendation for those who work remotely to be able to acquire or even try this tool, since their collaboration system through video calls is quite efficient and not complicated compared to other video communication software
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Richard M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Easy to use and implement
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
It has allowed me to carry out my online meetings with my work team, to be able to carry out my web conferences and video conferences with all my potential clients, because it has excellent call, audio and video controls.
What is your favorite aspect of this product?
Uberconference is a very easy-to-use and extremely affordable communication tool, it allows you to make your conferences with audio and video with excellent HD quality, it allows you to create your videoconferences with a shared screen, and the best thing is that you can integrate it with Slack and Evernote Despite its high cost, the paid version is quite affordable since it allows you to hold conferences with up to 100 people, this software is very comfortable, which does not fatigue at all. Thanks to the excellent audio and video I can create conferences, online meetings and webinars with incredible clarity.
What do you dislike most about this product?
There is nothing that I dislike about Uberconference because I use it to make all my online presentations, video conferences with my clients and work team, and it has allowed me to obtain a better performance and to be able to stay in contact with all the people.
What recommendations would you give to someone considering this product?
It is extremely exquisite to carry out any remote communication, whether it is a conference with your potential clients, online meetings with your friends and family, webinars with your work team, it is excellent to use both personal and business.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Jennifer V.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted Sep 2021
Progressive and Affordable Communication Tool
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
Highfive Video Conferencing has an option of virtual meetings, a very friendly way of holding online discussions that can be attended by all players. More so, Highfive Video Conferencing has an audio recording option, useful for future references and replays.
What is your favorite aspect of this product?
Highfive Video Conferencing deployment requirements or price is super minimal, and attainable by firms even those in the start up stage. Also, Highfive Video Conferencing has the session boarders, very progressive in managing many players or participants.
What do you dislike most about this product?
Highfive Video Conferencing is a likeable application as it contains diversified communication means, like audio, instant messaging, and video calls. The adequacy and fruitfulness of Highfive Video Conferencing is encouraging.
What recommendations would you give to someone considering this product?
Highfive Video Conferencing has proficiently improvised communications, more so the virtual discussions, where meetings are held anytime, any day, at a very minimal expense. Nonetheless, Highfive Video Conferencing requires some deployment procedures, which the developer has outlined.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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