.png)
What is Dialpad Connect?
Dialpad Connect, our UC solution, is a single Ai-powered platform for all customer communication, integrating phone, meetings, and messaging into a single easy-to-use experience. Dialpad Connect combines our expertise in business communication and AI to transform conversation workflows.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDialpad Connect Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Dialpad Connect.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialpad Connect?
Pros
- Enables Productivity
- Efficient Service
- Performance Enhancing
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
File Transfer
Audio Conferencing Call in Bridge
Audio Controls
Keyboard Mouse Control
Facilitator Functions
Virtual Whiteboard
Screen Share
Application Share
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Vendor Support
Also Featured in...
Dialpad Connect Reviews

Susan M.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Remote communication
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
Now I can communicate remotely due to the problems with covid-19, it has allowed me to make video conferences, share screen, use live chat and private chat, I can stream presentation.
What is your favorite aspect of this product?
Uberconference, I can meet in a much easier way, it has excellent features such as call controls, screen sharing and your meetings with the best definition, you can stay connected from anywhere, this excellent tool has a free version what is excellent to start using this tool, Uberconference implementations are extremely important since it is through it that you can connect with your colleagues, it is an application that you can use through an Android phone, iPhone or iPad, and also it is available for cloud, SaaS and web.
What do you dislike most about this product?
There's really nothing I dislike about Uberconference, it has great features like email management, it lets you manage meetings, and you can record your calls and make video conferences.
What recommendations would you give to someone considering this product?
I recommend it for you to communicate remotely using your Android phone or iPhone, and it has many features that are essential for your meetings.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.

Tisha S.
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted Sep 2021
A reliable and professional communication tool.
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
*Generally videoconferencing applications or platforms do not work well with slow internet connections or low bandwidth, this is not the case with Uberconference, it is a point that is very appreciated. *When you invite someone, the user is not obliged to download something to join the call. *For recurring calls and conference call scheduling, it has been an excellent tool. Each user/member has their own line for scheduling calls. *No pin required. This is optional, configurable. *User friendly interface, first time use is not complicated.
What is your favorite aspect of this product?
The right features and the necessary functions. Nowadays it is essential to be able to share screen, to have a decent sound quality and a clear enough video image, this software has it all. The connection is good, video conferencing with people abroad is welcomed by both parties, which is convenient for everyone. I can join with other employees remotely, it is not only for working with clients, we can work from anywhere internally for one reason or another. PowerPoint presentations run very well, as the screen sharing is very smooth, there are no problems with visual media.
What do you dislike most about this product?
The mute option/button is not consistent, it does not execute at the instant it should be, it does not happen all the time but sometimes and it can be something that bothers everyone during the meeting.
What recommendations would you give to someone considering this product?
It is an appropriate tool for all kinds of work scenarios. I recommend it as it offers attractive plans in terms of features and prices, even if you want to try it before entering a payment plan, it has a free version. However I recommend investing, if you are looking for something more professional, and without limitations.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

wenna c.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2021
Dazzling app with video and live conferencing
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
Excellent with instant messaging and file sharing. Terrific with video conferencing. Screen share is convenient for presentations. Intuitive user interface and mobile friendly.
What is your favorite aspect of this product?
Great with video conferencing and live conferencing. Video conferencing makes it easy to hold online meetings. Great for virtual learning. Ease of use.
What do you dislike most about this product?
Great app with video conferencing and have no complaints.
What recommendations would you give to someone considering this product?
Yes it's an excellent app with video conferencing and live conferencing. Live chats for faster feedback. Presentations are great. Brilliant with team collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
