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What is Dialpad Connect?
Dialpad Connect, our UC solution, is a single Ai-powered platform for all customer communication, integrating phone, meetings, and messaging into a single easy-to-use experience. Dialpad Connect combines our expertise in business communication and AI to transform conversation workflows.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialpad Connect?
Pros
- Enables Productivity
- Efficient Service
- Performance Enhancing
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
File Transfer
Audio Conferencing Call in Bridge
Audio Controls
Keyboard Mouse Control
Facilitator Functions
Virtual Whiteboard
Screen Share
Application Share
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Vendor Support
Also Featured in...
Dialpad Connect Reviews

Tianwen D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
Exhibit and present online.
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
UberConference is advantageous for its virtue of sharing and displaying presentations on the screen to make adjustments, and discuss ideas, its simulated voice system acts as a virtual assistant allows the focus in conferences to remember and act, in special situations, it allows obtaining of annotations, as well as having the duplicate of conferences, also having relevant information at hand in a single place, is favorable to evoke meetings.
What is your favorite aspect of this product?
I like UberConference because it facilitates meeting scheduling, useful to keep you up to date by calling me and integrating and calling participants, allows you to see who is calling, provides the option to record meetings for those participants who could not make it to meetings, to direct the meetings Meeting invitations by e-mail after completion and at the end of the meeting create an important point scheme.
What do you dislike most about this product?
UberConference is simple and easy with good connectivity without any inconvenience or complication meeting the requirements of our conferences.
What recommendations would you give to someone considering this product?
I recommend UberConference is useful in terms of its communication channels, its recording system is excellent, and it is easy to make links with telephone lines and interact with team members and clients.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Lainer A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
Efficiency in audio conferences.
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
UberConference is key in terms of the services it offers such as personalized music on hold, call controls, document sharing, integrated social profiles, local dialing numbers, call recording, international calls, analytics, dialing to add people, free calls and web conferences.
What is your favorite aspect of this product?
I like UberConference is a great help to plan, monitor and track conference calls through its exclusive web interface, it makes it easy to see and hear who is calling to certify and confirm contact or approach with project teams and customers, it is great to integrate contacts with social networks, it allows to have more complete information about customers, it allows data capture or converting the information of calls to MP3 format to download it later, it is very timely to start conferences with consumers , by its outgoing call system to invite them to enter or attend them.
What do you dislike most about this product?
With UberConference I have no difficulties, their communication services are purely professional.
What recommendations would you give to someone considering this product?
I recommend UberConference allows you to join meetings instantly without using a PIN, screen sharing, it facilitates the Android and IOS application to start meetings from any device, anywhere.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Liam F.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2021
Reliable and secure video conferencing.
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
In summary, a difference between Uberconference and Zoom is that Zoom provides an exclusive service for schools at the time of registration, while Uberconference is more for business use and in a particular case, although on occasions it has been observed that it is used in the educational field but in few occasions.
What is your favorite aspect of this product?
In my opinion, I like Uberconference that allows you to share screens and that through it I can hold safe and reliable virtual meetings. However, its audio and video quality is very good, which makes this a very good option to choose when you need to make a Videoconference.
What do you dislike most about this product?
In short, I do not like Uberconference that with slow connections it tends to jam the image or suffer audio delays, this because it needs a large bandwidth to be able to work.
What recommendations would you give to someone considering this product?
In summary, I recommend when implementing this great software to have an excellent internet connection since only then its quality can be enjoyed to the fullest without problems of audio delays and frozen image.
Pros
- Enables Productivity
- Inspires Innovation
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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