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What is Dialpad Connect?
Dialpad Connect, our UC solution, is a single Ai-powered platform for all customer communication, integrating phone, meetings, and messaging into a single easy-to-use experience. Dialpad Connect combines our expertise in business communication and AI to transform conversation workflows.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialpad Connect?
Pros
- Enables Productivity
- Efficient Service
- Performance Enhancing
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
File Transfer
Audio Conferencing Call in Bridge
Audio Controls
Keyboard Mouse Control
Facilitator Functions
Virtual Whiteboard
Screen Share
Application Share
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Vendor Support
Also Featured in...
Dialpad Connect Reviews

Breno M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
To save calls.
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
It has virtues that others do not have, it allows it to be seamlessly integrated with other systems such as the Google calendar I practice to work from our phones without difficulties.
What is your favorite aspect of this product?
I like UberConference is very simple to log in which makes our meetings enjoyable, it allows screen sharing without news, does not require software download, facilitates the automatic transmission of the summary of the calls once finished.
What do you dislike most about this product?
For UberConference, I have no negative aspects to mention that affect our activities in a direct way.
What recommendations would you give to someone considering this product?
I recommend UberConference since the paid version is accessible, it offers up to 100 people, both the free and the paid ones have unlimited conference calls.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Larry S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
A Productive video conference solution
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
The call quality is high, with powerful features and capabilities that simplify communication. Unlike other products, Uberconfernece is easy to use, and deploying it is simple. Its pricing plan is affordable and worth the value of money.
What is your favorite aspect of this product?
The ease of use is amazing and no late meetings again for us. The user interface is intuitive and makes our call run smoothly. I like that it is pinless when joining meetings is fast. We can schedule meetings and join them from anywhere using any device. The adoption rate of using the mobile app has been huge since it is pinless to join meetings it's so much easier.
What do you dislike most about this product?
I have received no complaints from our users but more praise.
What recommendations would you give to someone considering this product?
Everything about Uberconference is great. The quality of calls, ease of use, security, and easy implementation is what we loved about the product. It is a productive solution that will change how you communicate in business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Amaya A.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Apr 2021
Video calls with HD quality.
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
UberConference, has qualities that differ from other software’s, participants can join a meeting from their phone, facilitates international access and toll-free numbers, has no security problems, music on hold is a nice touch, with automatic alerts for when someone joins the room, allows you to get a call transcript and recording.
What is your favorite aspect of this product?
I like UberConference for the following reasons: it has a simple and intuitive user interface design, it is beneficial in terms of connectivity and signal strength, it is excellent for sharing screens and hosting multiple users at the same time, the platform is free to use, and allows you to schedule international calls with clients, for demonstration, presentation, screen sharing, and is great for recording voice sessions.
What do you dislike most about this product?
With Uber Conference I have no problems regarding its performance, it is gratifying to use its features and functions.
What recommendations would you give to someone considering this product?
I recommend UberConference to connect participants and call from the web, where the call management is simple, it facilitates the recognition of the caller ID to automatically add users to the calls so the connection is easier.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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