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What is Dialpad Connect?
Dialpad Connect, our UC solution, is a single Ai-powered platform for all customer communication, integrating phone, meetings, and messaging into a single easy-to-use experience. Dialpad Connect combines our expertise in business communication and AI to transform conversation workflows.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialpad Connect?
Pros
- Enables Productivity
- Efficient Service
- Performance Enhancing
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
File Transfer
Audio Conferencing Call in Bridge
Audio Controls
Keyboard Mouse Control
Facilitator Functions
Virtual Whiteboard
Screen Share
Application Share
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Vendor Support
Also Featured in...
Dialpad Connect Reviews
Adriana J.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
It is an excellent tool for remote communication
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
Dialpad Ai Meetings has provided me with a reliable platform for remote collaboration. Compared to other solutions for professional remote video calling, this one is clearly superior and indispensable.
What is your favorite aspect of this product?
Thanks to this tool, we can maintain constant communication with our clients. It is easy to use and packed with features; we would recommend it to anyone. Best of all, we have top-notch customer service and experts ready to help at any time.
What do you dislike most about this product?
Since we started using it, it has been an excellent communication tool; we haven't had any problems and don't anticipate any.
What recommendations would you give to someone considering this product?
As a company, we think it's great; it's improved our communication with customers and is easily the most effective virtual meeting tool we've used.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Arpit N.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Super fantastic
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
Very good to use and easy.
What is your favorite aspect of this product?
User Interface must use very good Software.
What do you dislike most about this product?
Sometime lagged.
What recommendations would you give to someone considering this product?
Must use very good.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Aditya Y.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Future of AI meetings.
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
DialPad comes with an idea where if someone on call and you want to do the voice call with that guy at the last, an AI bot listen you and convert in the user level language and help understand to the user when it logged in.
What is your favorite aspect of this product?
When we share something we are getting AI Summary also , and when someone not pick the call and not-available the bot should understands a message what you want to say at the last to the user, Once the user logged in , It auto translate the same speech and get send to the User.
What do you dislike most about this product?
Latency and needs high internet.
What recommendations would you give to someone considering this product?
I Highly recommeded to use this because really it was comes with a powerful AI Assistent
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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