.png)
What is Dialpad Connect?
Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDialpad Connect Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Dialpad Connect.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialpad Connect?
Pros
- Enables Productivity
- Efficient Service
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Instant Messaging
Video Conferencing
File Transfer
Audio Conferencing Call in Bridge
Audio Controls
Keyboard Mouse Control
Facilitator Functions
Virtual Whiteboard
Screen Share
Application Share
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Vendor Support
Also Featured in...
Dialpad Connect Reviews

Rachell W.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Nov 2021
Professional characteristics for communication
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
It is a communication tool that integrates functions known as screen sharing or recording calls, but something that I can consider to be remarkable is its security system, the tool does not allow users without invitation to join video calls, so much of the data they will be protected from the first moment
What is your favorite aspect of this product?
It allows multiple people to communicate without reducing the type of image quality or speed of the tool, it is an alternative for remote work teams because it guarantees that the processes are carried out without interruptions and confidentially
What do you dislike most about this product?
It is a good tool but I would recommend more advanced functionalities
What recommendations would you give to someone considering this product?
A video calling system available to professionals around the world with the quality and security expected by this type of tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.

Alenandro S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Message, voice, and video
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
Dialpad Meetings enables collaboration through features and services such as personalized music on hold, call controls, use of shared documents, integrated social profiles, local call numbers, call recording, international calls, analytics, dialing to add people, calls free and web conferences.
What is your favorite aspect of this product?
I like Dialpad Meetings, it allows users to join meetings instantly without using a PIN and share screen, the app is available for Android and iOS and can be used to start meetings from any device, anywhere.
What do you dislike most about this product?
Dialpad Meetings enables automatic notifications when someone enters a room, as well as hassle-free call transcription and recording.
What recommendations would you give to someone considering this product?
I recommend that Dialpad Meetings allows a Chrome extension for users to schedule and initiate calls in real time, it also has features that allow you to tag another person during a call.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Airton O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Better external and internal relations.
Likeliness to Recommend
What differentiates Dialpad Connect from other similar products?
Dialpad Meetings, is beneficial allows VI function easy links to login or call for non-user customers, with excellent customer service and training materials that help to work effectively and the expected results.
What is your favorite aspect of this product?
I like Dialpad Meetings for making quality efficient video and audio calls, makes it easy for attendees to receive a call by inviting them to join a recurring meeting; This is great as a wake-up call that allows the recipient to decline or not even reply and then call back later.
What do you dislike most about this product?
Dialpad Meetings, is ideal for recording calls and conversations, so it is a useful option to carry out business with a normal development.
What recommendations would you give to someone considering this product?
I recommend, Dialpad Meetings allows participants, and team members to discuss and conduct meetings, to send messages and notifications in real time, communication calls from anywhere, it is easy to use provides remote access.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
