DigitalOcean Logo
DigitalOcean Logo
DigitalOcean

DigitalOcean

Composite Score
8.3 /10
CX Score
8.6 /10
Category
DigitalOcean
8.3 /10

What is DigitalOcean?

DigitalOcean helps you create, automate, and manage a robust infrastructure with features like API, Floating IPs, Shared Private Networking, and Team Accounts.

Company Details


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Awards & Recognition

DigitalOcean won the following awards in the Cloud Infrastructure as a Service category

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DigitalOcean Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DigitalOcean.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

3
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DigitalOcean?

4% Negative
8% Neutral
88% Positive

Pros

  • Continually Improving Product
  • Caring
  • Reliable
  • Efficient Service

Feature Ratings

Average 81

Capacity Management

84

Cloud Integration

83

Access Management

83

Load Balancing

83

Data Migration

83

Cloud Backup

82

SLA Management

81

Regulatory Compliance

81

Multi Cloud Management

80

Systems Performance Management

79

Encryption and Decryption Support

79

Vendor Capability Ratings

Average 80

Business Value Created

84

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Usability and Intuitiveness

80

Ease of Data Integration

79

Vendor Support

76

Availability and Quality of Training

73

DigitalOcean Reviews

ALPER K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Perfect Choice for Hosting

Likeliness to Recommend

9 /10

What differentiates DigitalOcean from other similar products?

* That cloud hosting provider has everything that you need for a cloud hosting provider needs to have . * It makes server setup very easy. * It is not expensive as its rivals and it provides all the functionality that you need among peers. * DigitalOcean also provides pre-built images for Rails and Node.js. So you don’t have to start from zero.

What is your favorite aspect of this product?

* Server setup is easy. * It is very cheap. * Firewalls for your Droplets and Private Networking all are free.

What do you dislike most about this product?

* It does not have cPanel. This is a big cons. * Also it should provide more large storage server.

What recommendations would you give to someone considering this product?

* Provide larger storage server. * Implement CPnal. * Implement free trial and free trial should have the options that the others do have .

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

Sheryl B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Simple, easy to use and reliable

Likeliness to Recommend

8 /10

What differentiates DigitalOcean from other similar products?

Digital Ocean is still a wonderful alternative even if you pay in USD. Today, I have my systems on a VPS and have full control over how they are configured.

What is your favorite aspect of this product?

The best part is that it's a fixed price, so you won't have to worry about billing; it won't go over budget, and it'll always be the same amount. Their administration panel is significantly more user-friendly than those of other cloud providers, making it easier for people with less technical knowledge to operate. We've never had a server go down in the period we've been using DigitalOcean.

What do you dislike most about this product?

For newbies, setting up SSH and remote access to your server may be tricky. There is no premium support on Digitalocean. If you have a problem with digitalocean and submit a support ticket, the customer care team will simply provide you a link to a post on their blog that will help you fix the problem.

What recommendations would you give to someone considering this product?

It's a low-cost item with a straightforward payment mechanism. The digital ocean's documentation and support are highly helpful in handling project difficulties. If you're new to the service, though, you should spend a few hours learning about it and reading the help forums. The majority of your questions will be answered there.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2022

Excellent hosting solution

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Charges for Enhancements

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