DigitalOcean Customer Reviews 2025 | SoftwareReviews

DigitalOcean

Composite Score

8.3 /10

CX Score

8.6 /10

52 Reviews Write a Review

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What is DigitalOcean?

DigitalOcean helps you create, automate, and manage a robust infrastructure with features like API, Floating IPs, Shared Private Networking, and Team Accounts.

Company Details

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Awards & Recognition

DigitalOcean won the following awards in the Cloud Infrastructure as a Service category

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3 Top Rated Capabilities

0 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

DigitalOcean Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DigitalOcean.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

3
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DigitalOcean?

4% Negative

8% Neutral

88% Positive

Pros

Continually Improving Product
Caring
Reliable
Efficient Service

Feature Ratings

Average 81

Capacity Management

Cloud Integration

Access Management

Load Balancing

Data Migration

Cloud Backup

SLA Management

Regulatory Compliance

Multi Cloud Management

Systems Performance Management

Encryption and Decryption Support

Vendor Capability Ratings

Average 80

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Availability and Quality of Training

DigitalOcean Reviews

Taofeeq H.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2025

Simplified solution for cloud computing needs!

Likeliness to Recommend

7 /10

What differentiates DigitalOcean from other similar products?

Efficient scaling

What is your favorite aspect of this product?

Managed databases

What do you dislike most about this product?

Little AI infrastructure support

What recommendations would you give to someone considering this product?

Go for it for minimal set up and maintenance.

Pros

Unique Features
Effective Service
Security Protects
Reliable

Keshavulu D.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

9 /10

What differentiates DigitalOcean from other similar products?

Simplicity: A user-friendly interface and easy setup for developers, making it ideal for beginners and small businesses. Developer-Centric Tools: Preconfigured droplets, one-click apps, and API-first approach to streamline application deployment. Affordable Pricing: Transparent and competitive pricing, with low entry costs for cloud infrastructure. Focus on Simplicity Over Complexity: Offers essential cloud features without overwhelming users with too many options. Global Data Centers: Multiple data centers worldwide, ensuring high availability and low-latency access.

What is your favorite aspect of this product?

My favorite aspect of DigitalOcean is its simplicity and developer focus. The platform is designed to be intuitive, making it easy for developers to launch and manage cloud infrastructure with minimal setup. Features like one-click apps and pre-configured droplets streamline the deployment process, allowing users to focus on development rather than infrastructure management. This simplicity, combined with affordable pricing, makes DigitalOcean an attractive option for startups and small businesses.

What do you dislike most about this product?

One downside of DigitalOcean is its limited advanced features compared to larger cloud providers like AWS or Azure. While it excels in simplicity and ease of use, it lacks some enterprise-grade features such as advanced networking options (e.g., VPC peering, custom routing), comprehensive managed services, and granular security controls. This can be a limitation for users with more complex or highly customized infrastructure needs.

What recommendations would you give to someone considering this product?

Start with Small Projects: Test the platform with smaller, less complex applications to get familiar with its ease of use and pricing. Leverage One-Click Apps: Use pre-configured apps and droplets to quickly set up common services without manual configuration. Understand the Limitations: Be aware of the product's simpler feature set and ensure it meets your current needs. Monitor Usage: Use DigitalOcean’s monitoring tools to track performance and optimize resource usage. Take Advantage of the Community: Engage with DigitalOcean’s community for troubleshooting, guides, and best practices.

Pros

Helps Innovate
Reliable
Trustworthy
Efficient Service

Cons

Less Effective Service
Vendor Friendly Policies

Amisha P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Simplified Deployment and Scalability

Likeliness to Recommend

10 /10

What differentiates DigitalOcean from other similar products?

Its more focus on Simplicity and developer centric design makes it different from other similar platforms. It provide a streamlined and intuitive interface, making bit easier for us to deploy and manage applications . The transparent and predictable pricing structure is another significant differentiator allowing developers and businesses to plan their budgets without worrying about hidden costs.

What is your favorite aspect of this product?

My favorite aspect is its user friendly control panel and the speed at which I can spin up a new droplet or application. I also appreciate the vast library of tutorials and community guides that help solve common challenges quickly.

What do you dislike most about this product?

Its features are limited as compared to the larger cloud provider like AWS or Azure, advanced features such as extensive machine learning tools or global content delivery networks might require integrating third party solutions. Another drawback is the lack of deeper enterprises grade tools for compliance or multi region redundancy , which could be a concern for larger organization.

What recommendations would you give to someone considering this product?

I will recommend product for start-up, small to medium businesses looking for an affordable , straightforward cloud hosting solution.

Pros

Respectful
Client Friendly Policies
Friendly Negotiation
Security Protects

DigitalOcean

What is DigitalOcean?

Company Details

Need Assistance?

Awards & Recognition

DigitalOcean Ratings

86 Likeliness to Recommend

97 Plan to Renew

3 Since last award

86 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love DigitalOcean?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Access Management Includes social sign-on, external authorization, and fraud detection.

Load Balancing Allows distribution of workloads across multiple computing resources.

Data Migration The ability to select and extract data from one storage system to another

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

DigitalOcean Reviews

Taofeeq H.

Simplified solution for cloud computing needs!

Likeliness to Recommend

Pros

Keshavulu D.

Fantastic product

Likeliness to Recommend

Pros

Cons

Amisha P.

Simplified Deployment and Scalability

Likeliness to Recommend

Pros

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3
Since last award

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Feature Ratings

Capacity Management

Cloud Integration

Access Management

Load Balancing

Data Migration

Cloud Backup

SLA Management

Regulatory Compliance

Multi Cloud Management

Systems Performance Management

Encryption and Decryption Support

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Customization

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Availability and Quality of Training