DigitalOcean Customer Reviews 2025 | Cloud Infrastructure as a

Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

DigitalOcean

Composite Score

8.4 /10

CX Score

8.7 /10

56 Reviews Write a Review

Claim Software

What is DigitalOcean?

DigitalOcean helps you create, automate, and manage a robust infrastructure with features like API, Floating IPs, Shared Private Networking, and Team Accounts.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

DigitalOcean won the following awards in the Cloud Infrastructure as a Service category

Filter By

1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2025

3 Top Rated Capabilities

0 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

DigitalOcean Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DigitalOcean.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DigitalOcean?

3% Negative

8% Neutral

89% Positive

Pros

Continually Improving Product
Caring
Helps Innovate
Reliable

Feature Ratings

Average 80

Capacity Management

Access Management

Load Balancing

Cloud Backup

Cloud Integration

Data Migration

Multi Cloud Management

Regulatory Compliance

SLA Management

Systems Performance Management

Encryption and Decryption Support

Vendor Capability Ratings

Average 80

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training

DigitalOcean Reviews

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2022

Excellent hosting solution

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Cons

Charges for Enhancements

Genesis R.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

The future of endless possibilities

Likeliness to Recommend

9 /10

What differentiates DigitalOcean from other similar products?

Managing work with the help of Kubernetes Clusters was never so easy but all the credit goes to DigitalOcean. Our company decided to use the services from them once we saw a rapid increase in company's growth, more work and more coworkers as well. Management of work was never this simple.

What is your favorite aspect of this product?

They do not lack anything. It’s all good, you get almost all services and features that other competitors are providing on a much less amount. Their amazing customer service surely deserves a credit here because anytime you reach them they take care of the problem by all means.

What do you dislike most about this product?

There are some features that might not catch up to the expectations if you have used their rival or competitors. However, they are getting there with every passing day. There is nothing much that I disliked while using it.

What recommendations would you give to someone considering this product?

They are great! They are hardworking, they put themselves in customers' shoes, try to sort your issues out and have almost all advanced features by now at a very reasonable price. The quality is very good and you get what you really want at the end of the day so why not go for something that is actually worth the shot.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Eunice A.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

You can't be the offering

Likeliness to Recommend

7 /10

What differentiates DigitalOcean from other similar products?

Its super cheap for someone trying out deployment to cloud platforms. This is really affordable

What is your favorite aspect of this product?

It works perfectly for hosting static content in the cloud and the constant how to guides they are invaulable

What do you dislike most about this product?

I think that they should not stop at innovating, it seems they have stopped improving user experience. So the console needs some make over apart from that everything is perfect

What recommendations would you give to someone considering this product?

You won't get this offering with Digital Ocean on any other provider so take advantage of it

Pros

Trustworthy
Efficient Service
Helps Innovate
Continually Improving Product

Cons

Vendor Friendly Policies
Less Friendly Negotiation

DigitalOcean

What is DigitalOcean?

Company Details

Need Assistance?

Awards & Recognition

DigitalOcean Ratings

87 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love DigitalOcean?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Access Management Includes social sign-on, external authorization, and fraud detection.

Load Balancing Allows distribution of workloads across multiple computing resources.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Data Migration The ability to select and extract data from one storage system to another

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Encryption and Decryption Support Support for real-time decryption and re-encryption of information.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

DigitalOcean Reviews

Excellent hosting solution

Likeliness to Recommend

Pros

Cons

Genesis R.

The future of endless possibilities

Likeliness to Recommend

Pros

Eunice A.

You can't be the offering

Likeliness to Recommend

Pros

Cons

Most Popular DigitalOcean Comparisons

Amazon EC2

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

IBM Cloud Bare Metal

Alibaba Cloud

1
Since last award

Feature Ratings

Capacity Management

Access Management

Load Balancing

Cloud Backup

Cloud Integration

Data Migration

Multi Cloud Management

Regulatory Compliance

SLA Management

Systems Performance Management

Encryption and Decryption Support

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training