

What is Diligent One Platform?
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
2
Since last award
95 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Diligent One Platform?
Pros
- Reliable
- Friendly Negotiation
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Analytics / BI / AI
Workflow Management
Reporting and Dashboards
Audit and Compliance Management
Risk Management
Incident Management and Remediation
Threat and Vulnerability
Asset Management
Vendor Management
Policy Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Business Value Created
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Diligent One Platform Reviews
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2025
Diligent One Knocks it out of the Park!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sumit P.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Jun 2025
Diligent One - ease of Integration and Automation
Likeliness to Recommend
What differentiates Diligent One Platform from other similar products?
Diligent One platform provides a fully integrated GRC solution that can even reach the dashboards to the boardroom.
What is your favorite aspect of this product?
Diligent One platform combined with ACL scripting capabilities provides engineering teams with a lot of flexibility for automation. The ability to integrate multiple data sources even in different formats (including PDF) is a huge advantage.
What do you dislike most about this product?
The user interface needs a big uplift. And in many cases, there are too many clicks required to get to your operation completed.
What recommendations would you give to someone considering this product?
The company has a great strategy for the product. It has integrated modules. And it has immensely powerful end-user scripting capabilities, which other competing products do not support. In summary, true value for your buck!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Bronwyn J.
- Role: Operations
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Jun 2025
Streamlined, Insightful, and Efficient
Likeliness to Recommend
What differentiates Diligent One Platform from other similar products?
Integration between all of the platforms
What is your favorite aspect of this product?
Visualations
What do you dislike most about this product?
Policy Manager is clunky and does not "look and feel" the same as the rest of the platform. The ability to create reports and dashboards is limited (security on dashboards is an all or nothing access).
What recommendations would you give to someone considering this product?
Take a phased in approach - watch webinars and reach out to current customers for success stories.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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