Diligent One Platform Logo
Diligent One Platform Logo
Diligent

Diligent One Platform

Composite Score
7.3 /10
CX Score
7.5 /10
Category
Diligent One Platform
7.3 /10

What is Diligent One Platform?

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

Company Details


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Awards & Recognition

Diligent One Platform won the following awards in the Governance, Risk and Compliance category

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Diligent One Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Diligent One Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

95 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Diligent One Platform?

2% Negative
12% Neutral
86% Positive

Pros

  • Reliable
  • Friendly Negotiation
  • Fair
  • Trustworthy

Feature Ratings

Average 74

Data Analytics / BI / AI

83

Workflow Management

83

Reporting and Dashboards

79

Audit and Compliance Management

78

Risk Management

77

Incident Management and Remediation

75

Threat and Vulnerability

74

Asset Management

73

Vendor Management

70

Policy Management

66

Vendor Capability Ratings

Average 78

Ease of IT Administration

83

Ease of Implementation

81

Breadth of Features

80

Availability and Quality of Training

79

Usability and Intuitiveness

78

Ease of Data Integration

78

Quality of Features

77

Business Value Created

77

Ease of Customization

77

Vendor Support

74

Product Strategy and Rate of Improvement

72

Diligent One Platform Reviews

  • Role: Finance
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Lots of potential, hard to achieve

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Caring
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered
  • Less Transparent
  • Less Generous

Akos K.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

One of the best GRC software out there

Likeliness to Recommend

10 /10

What differentiates Diligent One Platform from other similar products?

Highbond is an amazing platform and in many ways unique product that helps organizations achieve their strategic goals in the GRC space. This platform provide an integrated solution for risk, audit and compliance professionals to perform risk management, track and monitor compliance and have a detailed view on the full control environment of the company. And this is just the tip of the iceberg. The platform now offers solutions for much more use cases, like IT and third party / vendor risk management, not to mention the attached analytics and reporting that can turboboost the benefits that platform can offer.

What is your favorite aspect of this product?

My favourite aspect of the tool is the integrated nature of the platform that give multiple teams (risk, compliance, audit, C suite, etc.) a complete view of the organization as well as provides a platform for collaboration as well as provides advanced analytical capabilities via integration, automation and contuinus control monitoring.

What do you dislike most about this product?

This is a great product and I can't really think of anything that I dislike. The product is continously evolving and more and more use cases are added to the tool making it the ultimate platform for orgnaizations.

What recommendations would you give to someone considering this product?

I highly recommend contacting a sales rep and ask for a demo to see the capabilities of the tool if you are in this space and looking for a solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Colin S.

  • Role: C-Level
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Simple to use, easy to access and great overall

Likeliness to Recommend

7 /10

What differentiates Diligent One Platform from other similar products?

The support we received setting up Galvanize was second to none. Our company went from no audit software, to Galvanize and they support from the Company made the transition very smooth.

What is your favorite aspect of this product?

The ease of access due to the web based nature of this product. Very easy to check in to work via mobile to save time. The workflow aspect is also very logical for tracking progress of audits.

What do you dislike most about this product?

We felt there were some aspects of the Galvanize product that could be enhanced from a reporting perspective

What recommendations would you give to someone considering this product?

If you need excellent support during the set up process, this is absolutely the solution for your group. The workflow and automation features are very nice.

Pros

  • Trustworthy
  • Continually Improving Product
  • Enables Productivity
  • Effective Service

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