Docebo Learn Platform Logo
Docebo Learn Platform Logo
Docebo

Docebo Learn Platform

Composite Score
8.3 /10
CX Score
8.4 /10
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Docebo Learn Platform
8.3 /10

What is Docebo Learn Platform?

Docebo is your foundation to engage learners, streamline workflows for scale, simplify content management, integrate with your learning tech stack, and ultimately drive business outcomes—now and into the future. Docebo combines powerful AI and learning science to help you maximize learning outcomes and drive business success. The platform is intuitive for admins, engaging for learners, and transformative for businesses.

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Docebo Learn Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Docebo Learn Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

10
Since last award

98 Plan to Renew

16
Since last award

76 Satisfaction of Cost Relative to Value

7
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Docebo Learn Platform?

1% Negative
10% Neutral
89% Positive

Pros

  • Reliable
  • Respectful
  • Security Protects
  • Caring

Cons

  • Under Delivered

Feature Ratings

Average 75

International Support

83

Course Management

80

Content Management

80

Customer Partner Training

79

Lesson Planning

74

Assessments and Quizzes

74

Instructor Led Training

74

Gradebook

73

Analytics and Reporting

71

Student Collaboration

70

Content Creation

67

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

83

Vendor Support

81

Ease of Implementation

81

Availability and Quality of Training

81

Business Value Created

79

Ease of IT Administration

78

Breadth of Features

76

Product Strategy and Rate of Improvement

76

Ease of Customization

75

Ease of Data Integration

75

Quality of Features

74

Docebo Learn Platform Reviews

Vivian G.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Very user friendly.

Likeliness to Recommend

9 /10

What differentiates Docebo Learn Platform from other similar products?

Very user friendly, modern, lots of features, friendly staff/support

What is your favorite aspect of this product?

Lots of features that are easy to use, very intuitive for both admin and learner

What do you dislike most about this product?

There are certain areas that really need updating and I'm not sure why it still hasn't as the community has been asking for it for years. For example, updating certificate templates is a pain, you can't duplicate an ILT, the course catalog area doesn't show the catalog code despite every other area showing codes.

What recommendations would you give to someone considering this product?

Definitely give it a go, chances are Docebo has what you need.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Becky G.

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Intuitive for the end user, easy to administer

Likeliness to Recommend

9 /10

What differentiates Docebo Learn Platform from other similar products?

The user experience was a major selling point and the ability to integrate with MS Teams and Outlook and our HRIS system has made administrative tasks much simpler. Most LMS offer the same base-level features, but Docebo offers them in a way that is incredibly easy to navigate and with so much room to do more than the basics.

What is your favorite aspect of this product?

The level of available automation and logic/filters makes enrollments, assignments, and certification tracking very easy.

What do you dislike most about this product?

Our specific use case has some edge cases that the product does not currently have answers for - but they are very responsive to enhancement requests.

What recommendations would you give to someone considering this product?

Involve as many people as you can in the Demo and don't just test your average process, test your edge-cases.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Respectful

Ian G.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Docebo's customer support sets them apart.

Likeliness to Recommend

8 /10

What differentiates Docebo Learn Platform from other similar products?

I've been working with learning management systems and other SaaS products since the late '90s - Docebo's customer support is second-to-none in my experience. All such platforms have their strengths and weaknesses and this quality, timely support is the key differentiator.

What is your favorite aspect of this product?

I don't have a favorite. What's there is adequate.

What do you dislike most about this product?

It has created a lot of difficulty and limitations that all assignments must be graded. There is not enough options to turn some features off in developing self-directed, ungraded learning. Providing training for our SaaS products doesn't need grades. Our audience is working professionals, not school children.

What recommendations would you give to someone considering this product?

If it has most of what you're looking for, the support will make up for the shortfalls.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful