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Domo Logo
Domo

Domo

Composite Score
7.7 /10
CX Score
7.8 /10
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In Partnership With SelectHub

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Domo
7.7 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

Company Details

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Awards & Recognition

Domo won the following awards in the Business Intelligence & Analytics - Midmarket category

Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

3
Since last award

86 Plan to Renew

3
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

9% Negative
2% Neutral
89% Positive

Pros

  • Security Protects
  • Performance Enhancing
  • Reliable
  • Enables Productivity

Feature Ratings

Average 80

Collaboration

87

BI Platform Administration

85

Data Exploration and Visualization

85

Intelligent Alerts and Notifications

84

BI Security

84

Operational Reporting Capabilities

81

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

77

Dashboard

76

Mobile

76

Vendor Capability Ratings

Average 77

Ease of Data Integration

84

Business Value Created

79

Quality of Features

78

Ease of Implementation

78

Ease of IT Administration

78

Breadth of Features

77

Usability and Intuitiveness

76

Vendor Support

75

Product Strategy and Rate of Improvement

74

Ease of Customization

74

Availability and Quality of Training

73

Domo Reviews

Bankole Ladipupo A.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Enterprise grade data analytics platform.

Likeliness to Recommend

8 /10

What differentiates Domo from other similar products?

Domos integration with data sources is unmatched. Presently, Domo integrates with over a thousand data source, regardless whether these sources are on-premise, proprietary software or cloud based. For me , this aspect of Domo has made the job of migrating data from third party applications adopted in my company into Domo, a one way, straight-forward process.

What is your favorite aspect of this product?

Magic ETL. It is my best tool on Domo. With Magic ETL I conveniently avoid coding in SQL , and am still be able to cleanse data and merge data sources, with the ultimate goal of generating insights.

What do you dislike most about this product?

The learning curve associated with Domo is very steep and this makes it the most comfortable business intelligence tool for non-advanced data professionals.

What recommendations would you give to someone considering this product?

For teams seeking a one-stop visualization platform, to manage their entire business intelligence process on an enterprise level, i tend to think there are very few tools like Domo.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Kyle P.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Domo is dependable and built on solid technology

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Domo's interfaces, dashboard widgets, and displays are incredibly appealing, and the incorporation of creative data displays such as multi-part widgets and sparklines also make their dashboards very useful

What is your favorite aspect of this product?

With Domo, we are able to create meaningful visualizations on Card builder, organize insights however we want on pages, tell stories with data on Domo Apps, and share information with different individuals in the organization

What do you dislike most about this product?

Running reports is time consuming and to become a professional, plenty of learning time is required. A thorough cleaning process if the data is unpredictable and irregular could be useful

What recommendations would you give to someone considering this product?

Domo makes it easy to view all your important information on one location and utilize it to generate quick, informed decisions. Domo works with their customers so that pricing is flexible, instead of a one-size-fits-all solution that leaves many out

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Josip R.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

A very adaptable and efficient BI platform

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

Domo is an easy-to-use and customizable tool that has helped us in the process of adopting the software and has allowed us to take advantage of it quickly. Our clients can view data from anywhere with an Internet connection, including their mobile devices. Users will find charts and graphs presented intuitively. The drag-and-drop component makes it easy to create visual elements.

What is your favorite aspect of this product?

The first feature of Domo that I appreciate is that it allows us to look at analytics in a previously impossible way and gives us a clearer understanding of our business. We can combine Domo with our customer relationship management, website analytics, billing, and order processing databases to access virtually everything through easy-to-use dashboards. On the other hand, I also love Domo for its superb reporting capabilities.

What do you dislike most about this product?

Speaking of something I dislike about Domo is its price, which is high, especially if you want separate user accounts.

What recommendations would you give to someone considering this product?

We needed more analysis of all of our company's data to understand its status better, and Domo has been able to help us considerably with that. Domo has been a very successful bet on the part of our company. It is an important ally that has allowed us to understand our business better and improve our decision-making, primarily commercial when it comes to using business information to help our company grow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

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