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Domo Logo
Domo

Domo

Composite Score
7.7 /10
CX Score
7.8 /10
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In Partnership With SelectHub

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Domo
7.7 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

Company Details

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Awards & Recognition

Domo won the following awards in the Business Intelligence & Analytics - Midmarket category

Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

3
Since last award

86 Plan to Renew

3
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

9% Negative
2% Neutral
89% Positive

Pros

  • Security Protects
  • Performance Enhancing
  • Reliable
  • Enables Productivity

Feature Ratings

Average 80

Collaboration

87

BI Platform Administration

85

Data Exploration and Visualization

85

Intelligent Alerts and Notifications

84

BI Security

84

Operational Reporting Capabilities

81

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

77

Dashboard

76

Mobile

76

Vendor Capability Ratings

Average 77

Ease of Data Integration

84

Business Value Created

79

Quality of Features

78

Ease of Implementation

78

Ease of IT Administration

78

Breadth of Features

77

Usability and Intuitiveness

76

Vendor Support

75

Product Strategy and Rate of Improvement

74

Ease of Customization

74

Availability and Quality of Training

73

Domo Reviews

Luke F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Domo is better than Tableau

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Domo takes a bit more learning than Tableau, and you will want an admin who feels very comfortable in SQL. If you are willing to put in just a LITTLE more time than it takes to implement tableau, you will have a solution that is much better, scalable, and easier for end users to manipulate data.

What is your favorite aspect of this product?

I love that you can build almost anything you want. Tableau is so much more difficult to build in

What do you dislike most about this product?

It takes a little bit more learning up front. You likely want to have a data engineer help you initially set up

What recommendations would you give to someone considering this product?

Get it, dedicate a week or two of an analyst and then let the fun begin

Pros

  • Efficient Service
  • Saves Time
  • Client's Interest First
  • Over Delivered

Cheryl D.

  • Role: Operations
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Intelligent design and modern touch interface

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Domo has outstanding self-service capabilities. Every user can easily create their own dashboard by merely using the “Drag and Drop” function

What is your favorite aspect of this product?

Domo can be used by people from different departments, regardless of their skill level, allowing them to get the right insights to make data-driven decisions

What do you dislike most about this product?

Additional resources to help learn how to distribute reports in MS Office and pixel perfect formats to spread knowledge and insight to larger communities of people

What recommendations would you give to someone considering this product?

The responsive design adapts visualizations, data, and functionality that allows users to share and solve an issue anywhere and anytime instantly, it arises

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sofia S.

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Domo is a well-known data tool.

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

Domo helps us to gather data from alternative tools and manage them within the same environment; we use it to feed our CRM, and databases and create viable choices according to the study of the reports it provides. Its interface is quite intuitive, and its client service has been responsive once we have needed it. I like being able to feed all of our tracking and metrics into DOMO. We can then build reports from all the information we’re collecting by filtering for what we need.

What is your favorite aspect of this product?

I favor that there are many ways to possess live data inputed into simple to read reports, with the extra ability to drill into the details. With the proper analyst organizing the templates Domo provides simple to read high level overviews for data, and details that build the overview. The fact that they need integrations with numerous data sources for your company makes it an excellent resource to review all the information that your company uses from varied sources.

What do you dislike most about this product?

The sole issue i’d say that I dislike regarding it’s that it does take some time to create out your custom reports, however if it were simple to build then there wouldn’t be a desire to outsource a data hub for everything your company needs, that in my professional opinion is simply a part of the game. This software system will doubtless shorten the method for data collection in the near future and is completely well worth the effort to induce everything set up. It’s a bit of a steep learning cave, and though it works well, its value might create it less cost-effective for little businesses.

What recommendations would you give to someone considering this product?

It’s unbelievably distinctive and purposeful to get and manage valuable business information to feed databases and foster viable decision-making to boost your business. You may prefer to have such a valuable tool as Domo.

Pros

  • Helps Innovate
  • Reliable
  • Inspires Innovation
  • Respectful

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