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Domo Logo
Domo

Domo

Composite Score
7.7 /10
CX Score
7.8 /10
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In Partnership With SelectHub

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Category
Domo
7.7 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

Company Details

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Awards & Recognition

Domo won the following awards in the Business Intelligence & Analytics - Midmarket category

Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

3
Since last award

86 Plan to Renew

3
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

9% Negative
2% Neutral
89% Positive

Pros

  • Security Protects
  • Performance Enhancing
  • Reliable
  • Enables Productivity

Feature Ratings

Average 80

Collaboration

87

BI Platform Administration

85

Data Exploration and Visualization

85

Intelligent Alerts and Notifications

84

BI Security

84

Operational Reporting Capabilities

81

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

77

Dashboard

76

Mobile

76

Vendor Capability Ratings

Average 77

Ease of Data Integration

84

Business Value Created

79

Quality of Features

78

Ease of Implementation

78

Ease of IT Administration

78

Breadth of Features

77

Usability and Intuitiveness

76

Vendor Support

75

Product Strategy and Rate of Improvement

74

Ease of Customization

74

Availability and Quality of Training

73

Domo Reviews

Kedar K.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Powerful Analytics and Business Intelligence Tool.

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

Ability to create data visualization. Ease to build data apps that automate projects and workflows and also get work done. Ability to discover meaningful business insights from data.

What is your favorite aspect of this product?

It's simple and fast to explore data with Domo. I like ease to prepare,analyze and model data with this tool. It's now possible to make better data-driven business decisions with Domo. It's simple to create insightful reports and interactive dashboards with this tool. It's simple to connect/integrate data from different sources with Domo. It's possible to tell data stories with real-time data.

What do you dislike most about this product?

I lack anything that is challenging with Domo as it meets all our needs.

What recommendations would you give to someone considering this product?

They need Domo to make better and faster business decisions and also solve business problems using data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2025

Disappointing shift to consumption-based pricing

Likeliness to Recommend

1 /10

Pros

  • Reliable
  • Friendly Negotiation
  • Security Protects

Cons

  • Slower Product Innovation
  • Less Productive
  • Less Efficient Service

simone i.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Great self-service data visualization tool

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

the ease of integrating many data sources from both legacy and commercial platforms

What is your favorite aspect of this product?

the ability to interact with graphs to make data discovery

What do you dislike most about this product?

sometimes it's a little difficult to customize the graphs in an advanced way

What recommendations would you give to someone considering this product?

carry out an assessment of all the data sources to be integrated and be clear about the correlations you want to have and the type of insight from data analisys

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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