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Domo Logo
Domo

Domo

Composite Score
7.7 /10
CX Score
7.8 /10
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In Partnership With SelectHub

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Domo
7.7 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

Company Details

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Awards & Recognition

Domo won the following awards in the Business Intelligence & Analytics - Midmarket category

Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

3
Since last award

86 Plan to Renew

3
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

9% Negative
2% Neutral
89% Positive

Pros

  • Security Protects
  • Performance Enhancing
  • Reliable
  • Enables Productivity

Feature Ratings

Average 80

Collaboration

87

BI Platform Administration

85

Data Exploration and Visualization

85

Intelligent Alerts and Notifications

84

BI Security

84

Operational Reporting Capabilities

81

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

77

Dashboard

76

Mobile

76

Vendor Capability Ratings

Average 77

Ease of Data Integration

84

Business Value Created

79

Quality of Features

78

Ease of Implementation

78

Ease of IT Administration

78

Breadth of Features

77

Usability and Intuitiveness

76

Vendor Support

75

Product Strategy and Rate of Improvement

74

Ease of Customization

74

Availability and Quality of Training

73

Domo Reviews

Mitchel C.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Incredible product. Be sure to have full-time devs

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

Domo is easy to use, but requires significant data engineering effort. Once a good dashboard is created, just about anyone can use it, filter, and find good insights.

What is your favorite aspect of this product?

Digging into dashboards is so simple and visually more appealing than competitors

What do you dislike most about this product?

Finding devs to create dashboards can be tough.

What recommendations would you give to someone considering this product?

Definitely recommend Domo. I would compare this to all top competition.

Pros

  • Continually Improving Product
  • Effective Service
  • Saves Time
  • Altruistic

Jagat G.

  • Role: Sales Marketing
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

UI is friendly and dashboard is customizable

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Domo gives decision-makers the ability to view real-time data in a single dashboard. And what a view it is. Domo’s interfaces, dashboard widgets, and displays are incredibly appealing.

What is your favorite aspect of this product?

Provides self-service analytics with intuitive drag-and-drop interface for non-technical teams to answer adhoc data questions and powerful delivery capabilities via Email/Slack Schedule and Alerts, Shareable links.

What do you dislike most about this product?

The chart gallery can support most of visualization needs, other complex charts are still under development. However, the pre-sales team was able to go side-by-side with us for our initial setups.

What recommendations would you give to someone considering this product?

Domo has a simplified and easy-to-use interface, which is suitable for the less technical-savvy and to explore and build insights. You can customize and re-style your charts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harendra R.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Affordable and dashboards score on visual appeal

Likeliness to Recommend

10 /10

What differentiates Domo from other similar products?

Users can create data visualizations (graphs, interactive maps, pie charts) with a few clicks, share content with each other and create alerts that fellow members can view and subscribe to.

What is your favorite aspect of this product?

It allowed us to connect social media data such as engagement rate, average engagement, impressions to name a few from Instagram, Twitter and Facebook to understand our presence on social media.

What do you dislike most about this product?

Requires a strong data team with high level of data maturity to manage Domo projects and do all the setups for the business team and users need basic data skills to work with models.

What recommendations would you give to someone considering this product?

Executives can run the business from their mobile phones, with data being accessible round the clock and teams staying connected always. You can extract data from any source, process and transform the data and load into the Domo platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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