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Domo Logo
Domo

Domo

Composite Score
7.7 /10
CX Score
7.8 /10
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In Partnership With SelectHub

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Domo
7.7 /10

What is Domo?

Domo brings your business and all its data together in one intuitive platform. With Domo, it's easy to see the information you care about in one place and use it to make faster, better-informed decisions.

Company Details

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Awards & Recognition

Domo won the following awards in the Business Intelligence & Analytics - Midmarket category

Domo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Domo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

3
Since last award

86 Plan to Renew

3
Since last award

75 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Domo?

9% Negative
2% Neutral
89% Positive

Pros

  • Security Protects
  • Performance Enhancing
  • Reliable
  • Enables Productivity

Feature Ratings

Average 80

Collaboration

87

BI Platform Administration

85

Data Exploration and Visualization

85

Intelligent Alerts and Notifications

84

BI Security

84

Operational Reporting Capabilities

81

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

77

Dashboard

76

Mobile

76

Vendor Capability Ratings

Average 77

Ease of Data Integration

84

Business Value Created

79

Quality of Features

78

Ease of Implementation

78

Ease of IT Administration

78

Breadth of Features

77

Usability and Intuitiveness

76

Vendor Support

75

Product Strategy and Rate of Improvement

74

Ease of Customization

74

Availability and Quality of Training

73

Domo Reviews

Christopher C.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Domo is a Top-Notch Business Analytics Platform

Likeliness to Recommend

8 /10

What differentiates Domo from other similar products?

Domo unlocks the safe that appears to contain the data that is locked in the IT/IS department. Executives can also choose the data format they require with this software. Another great feature is the ability to connect multiple data sources to create visualizations that support decisions.

What is your favorite aspect of this product?

I really appreciate how Domo consistently provides insightful, clear, and practical advice. It helps my team make better, more timely, fact-based decisions. By using Domo, a business analytics platform, my company can monitor our OKRs. Insightful data is provided to teams so they can make an impact.

What do you dislike most about this product?

Mastering the intricacies of the program and learning how to write cards requires a significant investment of time. Connecting and updating all of our data with Domo's systems was also a huge task. It is imperative that you have the necessary IT help to complete this phase of the project; Otherwise, you may experience significant delays.

What recommendations would you give to someone considering this product?

These issues can be quickly and easily communicated to the appropriate parties thanks to this program, which we are using to detect any difficulties. Instead of spending all their time creating reports on data that our IT department couldn't access, our analytics provider was able to free up their time to work on other initiatives.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Ashley C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Simplified Consolidated Data Experience

Likeliness to Recommend

9 /10

What differentiates Domo from other similar products?

Ability to pull data from uncountable APIs.

What is your favorite aspect of this product?

Intuitive and User-friendly.

What do you dislike most about this product?

I have no dislike.

What recommendations would you give to someone considering this product?

Perfect tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dylan C.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Best UI that I've seen

Likeliness to Recommend

7 /10

What differentiates Domo from other similar products?

The UI and built in features are great. The "Magic ETL" functionality is great for users without significant SQL experience. It's a great analytics tool for teams without dedicated technical analysts

What is your favorite aspect of this product?

The magic ETL was the best feature for us

What do you dislike most about this product?

Some of the customization on the calculations level within the reports proved to be an issue for us

What recommendations would you give to someone considering this product?

If you don't have a dedicated analytics team then this could be used by anyone

Pros

  • Continually Improving Product
  • Efficient Service
  • Respectful
  • Client Friendly Policies

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